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VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 304.8 x 304.8cm with Sidewalls & Bag White

Customer Reviews for VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 304.8 x 304.8cm with Sidewalls & Bag White

White 3.048x3.048x3.20 m

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513 Reviews
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Kathryn Kathryn
Ms
White 3.048x3.048x3.20 m
The fabric quality is not great and mine tore in a couple of places after one use. The carry bag also tore with moderate use just turning it and dragging it. The frame is lovely and light though and easy to pop up and down. I'm a little disappointed in the quality of the fabric and how delicate it is considering it will be used outside a lot and in harsh weather.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nicolas Nicolas
Attention, très fin comme tissus..
White 3.048x3.048x3.20 m
Pour le prix c'est tres cher..... Le tissus est très fin, le métal aussi, j'aurais plutôt vu ce type de produit en dessus de 100€ comparé d'autres. J'en ai commandé deux je vais essayer d'en renvoyer un car l'autre est déballé
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Benjamin Rada Benjamin Rada
Love, hate
Grey 3.048x3.048x3.20 m
Love, hate 3 Love, hate 3 Love, hate 3 Love, hate 3
So I bought this and first few months was amazing. It’s destroyed now after three years by part of it could also just be. I should’ve done a little bit of improvements with the nut and bolts that hold the joints together. I didn’t notice that we would be losing some of the nuts that are internal in the joint caps so my mistake was my son actually to my sons never really reminded me to either do Loctite on those nuts because they all backed out and structure started getting loose and every time we had an event it was already there, but was never improved. What is a very solid structure .
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
N N
Did what I needed
White 3.048x3.048x3.20 m
I was in a bind and needed a Pop up tent. I did not like the walls as the velcro straps were to short for the poles. I had other sides to use so used those. The last time I used it, a screw came loose. I replaced it and checked all screws in the frame and had to tighten a few. Overall I used it 8 times last year. It is ok for the price.
2 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Roy Roy
Bien ,mais....
White 3.048x3.048x3.20 m
Commande reçu mais avec deux jours de retard.... Merci à DPD qui avait perdu le colis !!! Toujours des problèmes avec ce livreur... Aucun suivi du colis donc aucune information , ils ne préviennent pas quand ils passent donc forcément vous n'êtes pas chez vous... Sur le produit en lui-même un peu déçu car une reprise de couture sur le toit fait qu'il y a des trous sur toute une longueur et encore je n'ai pas regardé partout, du coup fuite à l'intérieur quand il pleut. Sinon dans l'ensemble le produit est pas trop mal.
0 people found this helpful
Customer Service Reply: Nous vous présentons nos plus sincères excuses pour cette expérience logistique insatisfaisante. Nous avons pris note de ce problème et le signalerons à notre partenaire logistique afin d'optimiser le processus de livraison. Merci pour vos commentaires, qui nous aident à améliorer nos services. Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. Nous souhaitons résoudre ce problème rapidement !
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BrofessorBeam BrofessorBeam
Worked for a Season
White 3.048x3.048x3.20 m
During the summer I was looking to expand my space outside. This outdoor tent provided me with the opportunity to stay out of the sun, rain, and wind. The height inside the tent was bigger than I expected. I was a bit disappointed with the quality of the material used for the roof and sides. I was expecting a thicker heavy almost cotton type like the yurts are made of. I am providing the score doc to quality as my tent was destroyed in the Hurrican during Sept of 2024 in South Carolina. THe wind just ate through the thin materials. Great metal structure but poor tarp material for roof and sides. I'll either have to sell the metal frame or build a new tarp system as the original was destroyed.
2 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Melody Melody
Ms
White 2.95x2.95x2.63 m(With Windows)
Ms 3 Ms 3
When I first opened the canopy there was a large defect(rip/tear 18inches) possibly compromising the waterproof capability. I haven’t used it yet so fingers crossed it is only a cosmetic issue and not affecting the waterproof ability. I reached out for a refund/replacement and they responded very quickly and offered me a partial refund which I accepted.
0 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Lenna Lenna
No locking mechanisms
White 2.95x2.95x2.63 m(With Windows)
I needed a cheap tent quickly and that's what I got. It works, but the canopy doesn't lock into place . If it rains it folds in on itself. The fabric is incredibly thin and will probably not last for very long. I am still happy to have it, it just needs some modifications.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lamothe Lamothe
Association
Grey 3.048x3.048x3.20 m
La tente ne fait pas 3m, mais 2m93 Les structures sont assez lourdes Sinon ça va. J’ai conseillé à des gens de l’acheter vu son prix. Rapport qualité prix excellent
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Russ Russ
Owner
White 2.95x2.95x2.63 m(With Windows)
I hav not opened this one yet but I can only assume it's the same as the other peice of junk I got from this site
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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