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VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 304.8 x 304.8cm with Sidewalls & Bag White

Customer Reviews for VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 304.8 x 304.8cm with Sidewalls & Bag White

White 3.048x3.048x3.20 m

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charleneauzou0 charleneauzou0
N'est pas imperméable
Grey 3.048x3.048x3.20 m
Belle tonelle mais n'est absolu pas imperméable
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Sparky634 Sparky634
Good shade, bad water protection
White 5.9x2.96x2.65 m(With Windows)
Water resistance is a very loose term for this, it leaks from even the lightest sprinkler. The center posts bent on the first use. If you are looking for shade this is great, but don’t expect the minimal amount of protection from rain.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
onuagesucre onuagesucre
Mauvaise toile
White 3.048x3.048x3.20 m
Toile qui se déchire au bout d'un ans service après vente impossible
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Steve Blunt Steve Blunt
10x20 Pop up Canopy
White 5.9x2.96x2.65 m(With Windows)
These leak like crazy in the rain and the Velcro has already ripped off on one or two corners that hold it to the post, not happy with them at all really, quite disappointed , will be returning it
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Tor Sigwulff Tor Sigwulff
Bad tent, and bad customer service.
White 5.9x2.96x2.65 m(With Windows)
Bad tent, and bad customer service. 1 Bad tent, and bad customer service. 1 Bad tent, and bad customer service. 1
Really bad.!!! Brok Down, no Wind at all, skrues fall out, rod brakes. And no respons from VEVOR.! Not Even a year old, put up 3 times. 6 rods brok
1 people found this helpful
Customer Service Reply: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
ma*** ma***
Très fragile
White 2.95x2.95x2.63 m(With Windows)
Très fragile  1
1 coup de vent et la tonnelle est hors d’usage
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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LS1 LS1
Disappointing
White 5.9x2.96x2.65 m(With Windows)
Disappointing 1 Disappointing 1 Disappointing 1
The second time we used the tent, under a very light breeze, the metal frame broke in 2 places and the canopy, where the strong attach, also tore off in 2 places. We are now having to use zip ties and dowels when we use it. Very disappointed.
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Marg Marg
Owner
White 3.048x3.048x3.20 m
Owner 3
The tent is adequate, with quality commensurate with the price. However, the carry-bag zipper broke upon first use. This is an issue because it is a heavy tent for one person to manage - the wheeled bag functioning well is a necessity. Also, the sand-bags split when 3/4 filled with sand, so not durable enough for purpose either.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Justin Dahms Justin Dahms
horrible quality
White 5.9x2.96x2.65 m(With Windows)
absolutely horrible tents they collapsed with a small breeze blowing the through. Asked for a refund and they offered me a 3rd of my money back. Never had an issue with vevor until now, very disappointed on how they are handling this.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Maria jose Aroca Mora Maria jose Aroca Mora
Devolucion
Grey 3.048x3.048x3.20 m
Buenas el servicio de vevor es fatal quiero hace una devolución y es imposible, no volveré a comprar con ellos jsmss y por supuesto ni lo recomendaría GRACIAS UN SALUDO
1 people found this helpful
Customer Service Reply: ¡Hola! Lamentamos mucho que su experiencia con nuestro servicio posventa y atención al cliente haya sido decepcionante, y tomamos sus comentarios muy en serio. Le agradecemos enormemente que nos lo haya comentado; su opinión es fundamental para ayudarnos a solucionar este problema y mejorar. Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya resuelto con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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