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VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 304.8 x 304.8cm with Sidewalls & Bag White

Customer Reviews for VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 304.8 x 304.8cm with Sidewalls & Bag White

White 3.048x3.048x3.20 m

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Singh Singh
S
White 3.048x3.048x3.20 m
Owner complete garbage collapsed on the first day
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Belisanda Belisanda
Tonnelle de jardin
White 3.048x3.048x3.20 m
Acheter en juin 2025 là je vien de le remonter pas terrible les ficelle désagréger en poussier les fixation métalliques au les ficelles ce fixe pourri en décomposition pas content du produit
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Camille Heltman Camille Heltman
Owner
White 3.048x3.048x3.20 m
This tent is supposed to be fire rated there is no tag on the canopy so I cannot use it for food vending. I tried to return it they would not return it but offered me a $35 credit which I am still waiting for after 3 weeks. I have notified them three or four times about this. I now have to try to sell this to make my money back. Plus I had no idea there would be writing on the canopy advertising vevor tools. I could have overlooked the writing on the canopy and pointed it away from my customers but the fact that it is not tagged with a fire rating is too risky. Customer service was not very friendly or forthcoming to help me return the item for full payment.
2 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.

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