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VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 304.8 x 304.8cm with Sidewalls & Bag White

Customer Reviews for VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 304.8 x 304.8cm with Sidewalls & Bag White

White 3.048x3.048x3.20 m

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Boquet Boquet
Tonnelle
White 3.048x3.048x3.20 m
Problème de livraison: tres longue sans information de suivi Les informations de suivi ne sont pas en français Il faut contacter le chat pour avoir des informations de suivi
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Julie Julie
Disappointed
White 3.048x3.048x3.20 m
Disappointed  1
I received my tent with several parts broken and I’m extremely disappointed. I’ve contacted customer service and have been sending messages back and forth. Three weeks ago, they told me they were carefully reviewing my request, and I’m still waiting. Nothing has been done. I do not recommend this company to anyone.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
onuagesucre onuagesucre
Mauvaise toile
White 3.048x3.048x3.20 m
Toile qui se déchire au bout d'un ans service après vente impossible
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Marg Marg
Owner
White 3.048x3.048x3.20 m
Owner 3
The tent is adequate, with quality commensurate with the price. However, the carry-bag zipper broke upon first use. This is an issue because it is a heavy tent for one person to manage - the wheeled bag functioning well is a necessity. Also, the sand-bags split when 3/4 filled with sand, so not durable enough for purpose either.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Tim Bruder Tim Bruder
Owner
White 3.048x3.048x3.20 m
The corner ripped when I was putting it up. Had to sew it. Haven't used it since. I will see how it holds up next time I use it.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kathryn Kathryn
Ms
White 3.048x3.048x3.20 m
The fabric quality is not great and mine tore in a couple of places after one use. The carry bag also tore with moderate use just turning it and dragging it. The frame is lovely and light though and easy to pop up and down. I'm a little disappointed in the quality of the fabric and how delicate it is considering it will be used outside a lot and in harsh weather.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nicolas Nicolas
Attention, très fin comme tissus..
White 3.048x3.048x3.20 m
Pour le prix c'est tres cher..... Le tissus est très fin, le métal aussi, j'aurais plutôt vu ce type de produit en dessus de 100€ comparé d'autres. J'en ai commandé deux je vais essayer d'en renvoyer un car l'autre est déballé
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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N N
Did what I needed
White 3.048x3.048x3.20 m
I was in a bind and needed a Pop up tent. I did not like the walls as the velcro straps were to short for the poles. I had other sides to use so used those. The last time I used it, a screw came loose. I replaced it and checked all screws in the frame and had to tighten a few. Overall I used it 8 times last year. It is ok for the price.
2 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Roy Roy
Bien ,mais....
White 3.048x3.048x3.20 m
Commande reçu mais avec deux jours de retard.... Merci à DPD qui avait perdu le colis !!! Toujours des problèmes avec ce livreur... Aucun suivi du colis donc aucune information , ils ne préviennent pas quand ils passent donc forcément vous n'êtes pas chez vous... Sur le produit en lui-même un peu déçu car une reprise de couture sur le toit fait qu'il y a des trous sur toute une longueur et encore je n'ai pas regardé partout, du coup fuite à l'intérieur quand il pleut. Sinon dans l'ensemble le produit est pas trop mal.
0 people found this helpful
Customer Service Reply: Nous vous présentons nos plus sincères excuses pour cette expérience logistique insatisfaisante. Nous avons pris note de ce problème et le signalerons à notre partenaire logistique afin d'optimiser le processus de livraison. Merci pour vos commentaires, qui nous aident à améliorer nos services. Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. Nous souhaitons résoudre ce problème rapidement !
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BrofessorBeam BrofessorBeam
Worked for a Season
White 3.048x3.048x3.20 m
During the summer I was looking to expand my space outside. This outdoor tent provided me with the opportunity to stay out of the sun, rain, and wind. The height inside the tent was bigger than I expected. I was a bit disappointed with the quality of the material used for the roof and sides. I was expecting a thicker heavy almost cotton type like the yurts are made of. I am providing the score doc to quality as my tent was destroyed in the Hurrican during Sept of 2024 in South Carolina. THe wind just ate through the thin materials. Great metal structure but poor tarp material for roof and sides. I'll either have to sell the metal frame or build a new tarp system as the original was destroyed.
2 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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