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VEVOR Pop Up Canopy Party Tent 304.8 x 304.8 cm with Portable Bag for Camping White

Customer Reviews for VEVOR Pop Up Canopy Party Tent 304.8 x 304.8 cm with Portable Bag for Camping White

White
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Customer Reviews

4 Out of 5
Based on 113 reviews
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113 Reviews
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G Rogers G Rogers
Fell apart during second use
White
This tent didn’t last long. Some of the supports holding the top up cracked and now it’s unstable. I don’t recommend this tent.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
Michael rhoden Michael rhoden
Mr
Grey
Your tent is hard for one person to erect,and one of the legs twisted and broke I left messages for a replacement or a return two weeks ago and no answer so I threw it away won't ever buy anything from you people.you lost the trust from a loyal customer.
1 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Frank Frank
Vevor paviljoen
Grey
Bij de eerste ingebruikname bleek 1 arm stuk te zijn. Ik heb een retour aanvraag gedaan en mijn geld terug gevraagd omdat het zeer licht materiaal is en er alles behalve stevig uitziet zoals ze beschreven. Na een kleine week krijg ik een mail terug dat ze bereid zijn mij de helft terug te storten en dan mag iik er tent houden of ze sturen mij een nieuwe op. Maar ik wil geen nieuwe want het is rommel ! En waarom moet ik de helft laten vallen op iets dat ik geen enkeler keer heb kunnen gebruiken??? Ik voel mij serieus opgelicht!
0 people found this helpful
Customer Service Reply: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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