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VEVOR Pop Up Canopy, 10 x 20 FT Instant Canopy Portable Gazebo with 3 Sidewalls & 2 Ventilated Windows, Height Adjustable Pop-Up Outdoor Shelter Tent for Events, Patio, Backyard, Party, Parking

Customer Reviews for VEVOR Pop Up Canopy, 10 x 20 FT Instant Canopy Portable Gazebo with 3 Sidewalls & 2 Ventilated Windows, Height Adjustable Pop-Up Outdoor Shelter Tent for Events, Patio, Backyard, Party, Parking

White 5.9x2.96x2.65 m(With Windows)

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Lenna Lenna
No locking mechanisms
White 2.95x2.95x2.63 m(With Windows)
I needed a cheap tent quickly and that's what I got. It works, but the canopy doesn't lock into place . If it rains it folds in on itself. The fabric is incredibly thin and will probably not last for very long. I am still happy to have it, it just needs some modifications.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lamothe Lamothe
Association
Grey 3.048x3.048x3.20 m
La tente ne fait pas 3m, mais 2m93 Les structures sont assez lourdes Sinon ça va. J’ai conseillé à des gens de l’acheter vu son prix. Rapport qualité prix excellent
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Russ Russ
Owner
White 2.95x2.95x2.63 m(With Windows)
I hav not opened this one yet but I can only assume it's the same as the other peice of junk I got from this site
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Tyson Tyson
Horrible Tent
White 5.9x2.96x2.65 m(With Windows)
Horrible Tent  1 Horrible Tent  1 Horrible Tent  1 Horrible Tent  1
Save yourself some time and buy the more expensive 10x20 pop up tent sells. This model sucks - a bunch of screws fell out during the first use, and three rods snapped. Still awaiting support from vevor, but this is by far the worst product I’ve purchased, and I’m very disappointed.
3 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
N N
Did what I needed
White 3.048x3.048x3.20 m
I was in a bind and needed a Pop up tent. I did not like the walls as the velcro straps were to short for the poles. I had other sides to use so used those. The last time I used it, a screw came loose. I replaced it and checked all screws in the frame and had to tighten a few. Overall I used it 8 times last year. It is ok for the price.
2 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Tim Guthrie Tim Guthrie
Canopy
White 2.95x2.95x2.63 m(With Windows)
The windows on the sides were upside down; the arches are at the ground with the attachment loops are on the opposite end. Several of the velcro attachment loops have already pulled from the panels. The grounding stakes are very flimsy and small. I guess this is to be expected for $100. I notified customer service and they offered me $33 credit fior the defects. Would prefer new panels since it looks ridiculous
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Odd Shade Tent Odd Shade Tent
This tent provides shade just fine
White 2.95x2.95x2.63 m(With Windows)
The design of this tent is odd. Maybe I missed something, but there doesn't seem to be a good place to secure the top. I figured out that the little hooks will hook onto the bottom of the legs, but not at the lowest or highest settings. Plus, the tent is then sitting on the hooks rather than the leg feet. Also, I was hoping it would be a one-person set up with the push up deal in the middle, but it is so stiff (not necessarily a bad thing) it takes two people to pull it open.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Colleen Colleen
Ms
Grey 3.048x3.048x3.20 m
Nice tent and frame, side walls are thin and limp and colour doesn't match tent
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Roy Roy
Bien ,mais....
White 3.048x3.048x3.20 m
Commande reçu mais avec deux jours de retard.... Merci à DPD qui avait perdu le colis !!! Toujours des problèmes avec ce livreur... Aucun suivi du colis donc aucune information , ils ne préviennent pas quand ils passent donc forcément vous n'êtes pas chez vous... Sur le produit en lui-même un peu déçu car une reprise de couture sur le toit fait qu'il y a des trous sur toute une longueur et encore je n'ai pas regardé partout, du coup fuite à l'intérieur quand il pleut. Sinon dans l'ensemble le produit est pas trop mal.
0 people found this helpful
Customer Service Reply: Nous vous présentons nos plus sincères excuses pour cette expérience logistique insatisfaisante. Nous avons pris note de ce problème et le signalerons à notre partenaire logistique afin d'optimiser le processus de livraison. Merci pour vos commentaires, qui nous aident à améliorer nos services. Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. Nous souhaitons résoudre ce problème rapidement !
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Dom Dom
Great Canopy for the price !!
Grey 3.048x3.048x3.20 m
Great canopy for farmers markets and yard sale reason I gave it a low rating is because it’s not adjustable and one leg only has the three holes to lower it ! Other than that love all the extras included Velcro side walls and sandbags are legit !!! Thanks would buy again no problem!!
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.

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