Customer Reviews for VEVOR Pop Up Canopy, 10 x 20 FT Instant Canopy Portable Gazebo with 3 Sidewalls & 2 Ventilated Windows, Height Adjustable Pop-Up Outdoor Shelter Tent for Events, Patio, Backyard, Party, Parking

This is the second canopy I have ordered from Vevor. Unfortunately, they do not have a good quality control. I received a product that appears to have been return to them and was then sent to me as new. It had small burn holes many spots that were scratched and weakened the material in the cover. I would like a replacement cover sent to me. If not, I will return and stop doing business with Vevor and will encourage others to do so.

Looked nice but didn't hold up well outside. Putting it up was fine but the roof supports that are supposed to snap and hold it up...didn't. The corner poles should add to the support but don't. They slid easily letting gravity do it's thing. Then expecting a somewhat water proof structure, I had morning dew come through the top. Luckily I covered my stuff with tarps. (just in case)

Water resistance is a very loose term for this, it leaks from even the lightest sprinkler. The center posts bent on the first use. If you are looking for shade this is great, but don’t expect the minimal amount of protection from rain.

These leak like crazy in the rain and the Velcro has already ripped off on one or two corners that hold it to the post, not happy with them at all really, quite disappointed , will be returning it

Really bad.!!! Brok Down, no Wind at all, skrues fall out, rod brakes. And no respons from VEVOR.! Not Even a year old, put up 3 times. 6 rods brok

The second time we used the tent, under a very light breeze, the metal frame broke in 2 places and the canopy, where the strong attach, also tore off in 2 places. We are now having to use zip ties and dowels when we use it. Very disappointed.

Bought this July 2025 to use for 3 fall markets and is complete garbage. Difficult to get up, when clicking in the top supports the pegs that click in get stuck and twisted inside the pole and need to dig out with a pocket knife. Then opened for the first fall 2026 market and a roof pole snapped, then 2 more on the next market for a total of 3 poles snapped within 5 total uses. We have also been using tents for years so are aware of how to set up and take down properly. Contacted vevor for support but because its technically just past the 12 month warranty got zero support just "too bad, past the warranty date". Terrible product. Terrible customer service. Spend the money and get a Crown Shades tent. We have a 10x10 Crown Shades and the quality is amazing but decided to 'save' a few bucks and get this one for our 10x20 set up. Now have wasted $600.

Dopo 1 mese la struttura ha ceduto in 2 punti. Il materiale metallico è molto scadente e troverei giusto che mi inviate un nuovo telaio

RECEBI MINHA TENDA GAZEBO HOJE MAS VEIO COM DEFEITO QUEBRADA VOU ANEXA FOTOS. AGUARDO RETORNO

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