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VEVOR Pop Up Canopy, 10 x 10 FT Instant Canopy Portable Gazebo with 3 Sidewalls & 2 Ventilated Windows, Height Adjustable Pop-Up Outdoor Shelter Tent for Events, Patio, Backyard, Party, Parking

Customer Reviews for VEVOR Pop Up Canopy, 10 x 10 FT Instant Canopy Portable Gazebo with 3 Sidewalls & 2 Ventilated Windows, Height Adjustable Pop-Up Outdoor Shelter Tent for Events, Patio, Backyard, Party, Parking

White 2.95x2.95x2.63 m(With Windows)

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Dom Dom
Great Canopy for the price !!
Grey 3.048x3.048x3.20 m
Great canopy for farmers markets and yard sale reason I gave it a low rating is because it’s not adjustable and one leg only has the three holes to lower it ! Other than that love all the extras included Velcro side walls and sandbags are legit !!! Thanks would buy again no problem!!
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
BrofessorBeam BrofessorBeam
Worked for a Season
White 3.048x3.048x3.20 m
During the summer I was looking to expand my space outside. This outdoor tent provided me with the opportunity to stay out of the sun, rain, and wind. The height inside the tent was bigger than I expected. I was a bit disappointed with the quality of the material used for the roof and sides. I was expecting a thicker heavy almost cotton type like the yurts are made of. I am providing the score doc to quality as my tent was destroyed in the Hurrican during Sept of 2024 in South Carolina. THe wind just ate through the thin materials. Great metal structure but poor tarp material for roof and sides. I'll either have to sell the metal frame or build a new tarp system as the original was destroyed.
2 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Alicia Farley Alicia Farley
Canopy
Grey 3.048x3.048x3.20 m
Zipper on bag broke after a month of having it. The top cover showing wear and tear after 6 uses. Besides all that love the side wall option.
0 people found this helpful
Customer Service Reply: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
Aj Aj
10x20 canopy
White 3.048x6.096x3.20m
the canopy it’s self is great but the velcro sides aren’t great at all. it’s very time consuming putting the sides on and taking off and the quality of the velcro isn’t the best either.
0 people found this helpful
Customer Service Reply: Dear valued customer,thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced.
Destroyed Destroyed
Not Sturdy
White 5.9x2.96x2.65 m(With Windows)
This was our second 10x20 tent from Vevor. First one last 13 hours before it was destroyed by wind and the second lasted 24 ish hours before getting destroyed by rain and wind. Tent is nice for the price, however, it is only good on nice days and is not one you can leave up, it will need to be taken down each day, otherwise, you will be replacing it over and over again. It is also not very easy to put up, takes 2 people and the middle support bars are a pain. I would not recommend this for anything other than a 1 day get together and hopefully on that day the weather is nice.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Bradley Goodacre Bradley Goodacre
Pop up canopy review
White 2.95x2.95x2.63 m(With Windows)
The canopy doesn’t stay up on its own. Usually they have a lock so it doesn’t fold back down. I had to use a ratchet strap to keep it upright. You get what you pay for.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jose Rafael Magana Jose Rafael Magana
Demaciado frágil
White 5.9x2.96x2.65 m(With Windows)
Esta muy sencillo el material con el que está echa y al poner la lona se rompió al engancharla abajo no pude subir la fotografía po que la resolución es demaciada
0 people found this helpful
Customer Service Reply: Estimado cliente: le agradecemos que haya compartido su experiencia de compra con nosotros. Lamentamos mucho los inconvenientes que ha tenido con el producto. Hemos abierto un caso para dar seguimiento a esta situación; nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que el problema quede resuelto. Por favor, revise su bandeja de entrada para estar al tanto de nuestras comunicaciones.
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Pastor Pastor
Serge
White 5.9x2.96x2.65 m(With Windows)
La qualité est médiocre, les vis tombent lors de la manipulation. Au déballage du colis il manquait deux vis, il a fallu que je trouve des vis de remplacement pour dépanner, le jour du mariage de mon fils... De plus, le système ne maintient pas la toile tendue et la toile est très faible, en cas de léger vent tout va se déchirer.. Je regrette vraiment mon achat et je suis déçu de la part de vevor.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Cover is not Waterproof Cover is not Waterproof
Cover is not Waterproof
White 2.95x2.95x2.63 m(With Windows)
The product images say its waterproof and that is not the case. Purchased to use at events as I am a vendor. It started raining and within minutes water was coming in from the top and ruined some of my products. Have never had a bad experience with Vevor products until now. Frame was good quality and easy to setup on my own. Very disappointed with the cover. On top of the products that were damaged will have to spend more money to purchase another cover for the frame.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tyson Tyson
Horrible Tent
White 5.9x2.96x2.65 m(With Windows)
Horrible Tent  1 Horrible Tent  1 Horrible Tent  1 Horrible Tent  1
Save yourself some time and buy the more expensive 10x20 pop up tent sells. This model sucks - a bunch of screws fell out during the first use, and three rods snapped. Still awaiting support from vevor, but this is by far the worst product I’ve purchased, and I’m very disappointed.
3 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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