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VEVOR Pop Up Canopy, 10 x 10 FT Instant Canopy Portable Gazebo with 3 Sidewalls & 2 Ventilated Windows, Height Adjustable Pop-Up Outdoor Shelter Tent for Events, Patio, Backyard, Party, Parking

Customer Reviews for VEVOR Pop Up Canopy, 10 x 10 FT Instant Canopy Portable Gazebo with 3 Sidewalls & 2 Ventilated Windows, Height Adjustable Pop-Up Outdoor Shelter Tent for Events, Patio, Backyard, Party, Parking

White 2.95x2.95x2.63 m(With Windows)

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Lenna Lenna
No locking mechanisms
White 2.95x2.95x2.63 m(With Windows)
I needed a cheap tent quickly and that's what I got. It works, but the canopy doesn't lock into place . If it rains it folds in on itself. The fabric is incredibly thin and will probably not last for very long. I am still happy to have it, it just needs some modifications.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Russ Russ
Owner
White 2.95x2.95x2.63 m(With Windows)
I hav not opened this one yet but I can only assume it's the same as the other peice of junk I got from this site
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Marg Marg
Owner
White 3.048x3.048x3.20 m
Owner 3
The tent is adequate, with quality commensurate with the price. However, the carry-bag zipper broke upon first use. This is an issue because it is a heavy tent for one person to manage - the wheeled bag functioning well is a necessity. Also, the sand-bags split when 3/4 filled with sand, so not durable enough for purpose either.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Benjamin Rada Benjamin Rada
Love, hate
Grey 3.048x3.048x3.20 m
Love, hate 3 Love, hate 3 Love, hate 3 Love, hate 3
So I bought this and first few months was amazing. It’s destroyed now after three years by part of it could also just be. I should’ve done a little bit of improvements with the nut and bolts that hold the joints together. I didn’t notice that we would be losing some of the nuts that are internal in the joint caps so my mistake was my son actually to my sons never really reminded me to either do Loctite on those nuts because they all backed out and structure started getting loose and every time we had an event it was already there, but was never improved. What is a very solid structure .
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Tim Guthrie Tim Guthrie
Canopy
White 2.95x2.95x2.63 m(With Windows)
The windows on the sides were upside down; the arches are at the ground with the attachment loops are on the opposite end. Several of the velcro attachment loops have already pulled from the panels. The grounding stakes are very flimsy and small. I guess this is to be expected for $100. I notified customer service and they offered me $33 credit fior the defects. Would prefer new panels since it looks ridiculous
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Odd Shade Tent Odd Shade Tent
This tent provides shade just fine
White 2.95x2.95x2.63 m(With Windows)
The design of this tent is odd. Maybe I missed something, but there doesn't seem to be a good place to secure the top. I figured out that the little hooks will hook onto the bottom of the legs, but not at the lowest or highest settings. Plus, the tent is then sitting on the hooks rather than the leg feet. Also, I was hoping it would be a one-person set up with the push up deal in the middle, but it is so stiff (not necessarily a bad thing) it takes two people to pull it open.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Tim Bruder Tim Bruder
Owner
White 3.048x3.048x3.20 m
The corner ripped when I was putting it up. Had to sew it. Haven't used it since. I will see how it holds up next time I use it.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
oldfella oldfella
sorry I bought it
White 2.95x2.95x2.63 m(With Windows)
I purchased his canopy expecting it to be ok in mild winds, sunny days, and light rain. Wrong... mild winds, sunshine - okay. however, a light rain came while we were indoors prepping food, and when we came outside, we witnessed the canopy collapsing right before our eyes. Apparently, the rain collects in pockets along the side of the tent and has no drain... the fabric is not tight enough to provide run-off, so water pools and pools until the weight of approximately 2 gallons (8 litres) causes catastrophic failure in the cross braces.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Kathryn Kathryn
Ms
White 3.048x3.048x3.20 m
The fabric quality is not great and mine tore in a couple of places after one use. The carry bag also tore with moderate use just turning it and dragging it. The frame is lovely and light though and easy to pop up and down. I'm a little disappointed in the quality of the fabric and how delicate it is considering it will be used outside a lot and in harsh weather.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nicolas Nicolas
Attention, très fin comme tissus..
White 3.048x3.048x3.20 m
Pour le prix c'est tres cher..... Le tissus est très fin, le métal aussi, j'aurais plutôt vu ce type de produit en dessus de 100€ comparé d'autres. J'en ai commandé deux je vais essayer d'en renvoyer un car l'autre est déballé
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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