Customer Reviews for VEVOR Pop Up Canopy, 10 x 10 FT Instant Canopy Portable Gazebo with 3 Sidewalls & 2 Ventilated Windows, Height Adjustable Pop-Up Outdoor Shelter Tent for Events, Patio, Backyard, Party, Parking

Really bad.!!! Brok Down, no Wind at all, skrues fall out, rod brakes. And no respons from VEVOR.! Not Even a year old, put up 3 times. 6 rods brok

I received my tent with several parts broken and I’m extremely disappointed. I’ve contacted customer service and have been sending messages back and forth. Three weeks ago, they told me they were carefully reviewing my request, and I’m still waiting. Nothing has been done. I do not recommend this company to anyone.

The second time we used the tent, under a very light breeze, the metal frame broke in 2 places and the canopy, where the strong attach, also tore off in 2 places. We are now having to use zip ties and dowels when we use it. Very disappointed.

When I first opened the canopy there was a large defect(rip/tear 18inches) possibly compromising the waterproof capability. I haven’t used it yet so fingers crossed it is only a cosmetic issue and not affecting the waterproof ability. I reached out for a refund/replacement and they responded very quickly and offered me a partial refund which I accepted.

absolutely horrible tents they collapsed with a small breeze blowing the through. Asked for a refund and they offered me a 3rd of my money back. Never had an issue with vevor until now, very disappointed on how they are handling this.

Buenas el servicio de vevor es fatal quiero hace una devolución y es imposible, no volveré a comprar con ellos jsmss y por supuesto ni lo recomendaría GRACIAS UN SALUDO

Toile qui se déchire au bout d'un ans service après vente impossible

I purchased this 20 x 10 tent because it looked good and the price was great. Unfortunately, the quality is not good. I've now used it 5 times and each time, a different part breaks. I've had 3 cross-rails on the frame break, one of the feet break off, and one of the hooks on the canopy break off. I havent even used it in high winds. I ended purchasing a much better quality tent from a better brand. I will keep the canopy and the sidewalks but I will through out the frame because it is garbage. This purchase was a waste of money and Vevor products are normally good quality. I would avoid this tent at all costs and purchase something better.

Ich weiss, für den Preis kann man nicht viel erwarten aber, wenn das Produkt eine Beschreibung hat und mit Bildern beworben wird, sollte es zumindest annähernd der Realität entsprechend sein. In Wirklichkeit sind die Seitenwände so dünn das man durchsehen kann. Ein ganz klein wenig Wind reicht aus das die Wände sich unfassbar hin und her bewegen, aber auch gleich mit einer riesen Geräuschkulisse. Die Wände können nicht richtig gespannt werden. Erster Support Kontakt.... Fehlanzeige...zweiter Versuch steht noch die Antwort aus. Keine Kaufempfehlung.....

I wouldn’t recommend this product the velcro tore off in low wind making it no good for my wedding as I couldn’t use the walls