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VEVOR Pop Up Canopy, 10 x 10 FT Instant Canopy Portable Gazebo with 3 Sidewalls & 2 Ventilated Windows, Height Adjustable Pop-Up Outdoor Shelter Tent for Events, Patio, Backyard, Party, Parking

Customer Reviews for VEVOR Pop Up Canopy, 10 x 10 FT Instant Canopy Portable Gazebo with 3 Sidewalls & 2 Ventilated Windows, Height Adjustable Pop-Up Outdoor Shelter Tent for Events, Patio, Backyard, Party, Parking

White 2.95x2.95x2.63 m(With Windows)

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ma*** ma***
Très fragile
White 2.95x2.95x2.63 m(With Windows)
Très fragile  1
1 coup de vent et la tonnelle est hors d’usage
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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DS DS
Vevor Pop up canopy tent
White 2.95x2.95x2.63 m(With Windows)
Great idea, but it has no locking pins when fully setup. You cannot secure it to hold its shape. I would not recommend this tent to anyone.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Njd Njd
Pathetic product - DO NOT BUY
White 2.95x2.95x2.63 m(With Windows)
Faulty product. Will not stay uprite - safety hazard. Hit the person helping me on the head causing an injury. Vevor refused to collect the product. Vevor requested to “just throw it in the trash” Informed this isn’t possible due to the size / weight of the product. Pathetic customer services
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Tanesha Tanesha
Don’t recommend
White 2.95x2.95x2.63 m(With Windows)
I wouldn’t recommend this product to anyone it is very cheaply made, Velcro tore off in low winds making the walling no good.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Melody Melody
Ms
White 2.95x2.95x2.63 m(With Windows)
Ms 3 Ms 3
When I first opened the canopy there was a large defect(rip/tear 18inches) possibly compromising the waterproof capability. I haven’t used it yet so fingers crossed it is only a cosmetic issue and not affecting the waterproof ability. I reached out for a refund/replacement and they responded very quickly and offered me a partial refund which I accepted.
0 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Lenna Lenna
No locking mechanisms
White 2.95x2.95x2.63 m(With Windows)
I needed a cheap tent quickly and that's what I got. It works, but the canopy doesn't lock into place . If it rains it folds in on itself. The fabric is incredibly thin and will probably not last for very long. I am still happy to have it, it just needs some modifications.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Russ Russ
Owner
White 2.95x2.95x2.63 m(With Windows)
I hav not opened this one yet but I can only assume it's the same as the other peice of junk I got from this site
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Tim Guthrie Tim Guthrie
Canopy
White 2.95x2.95x2.63 m(With Windows)
The windows on the sides were upside down; the arches are at the ground with the attachment loops are on the opposite end. Several of the velcro attachment loops have already pulled from the panels. The grounding stakes are very flimsy and small. I guess this is to be expected for $100. I notified customer service and they offered me $33 credit fior the defects. Would prefer new panels since it looks ridiculous
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Odd Shade Tent Odd Shade Tent
This tent provides shade just fine
White 2.95x2.95x2.63 m(With Windows)
The design of this tent is odd. Maybe I missed something, but there doesn't seem to be a good place to secure the top. I figured out that the little hooks will hook onto the bottom of the legs, but not at the lowest or highest settings. Plus, the tent is then sitting on the hooks rather than the leg feet. Also, I was hoping it would be a one-person set up with the push up deal in the middle, but it is so stiff (not necessarily a bad thing) it takes two people to pull it open.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
oldfella oldfella
sorry I bought it
White 2.95x2.95x2.63 m(With Windows)
I purchased his canopy expecting it to be ok in mild winds, sunny days, and light rain. Wrong... mild winds, sunshine - okay. however, a light rain came while we were indoors prepping food, and when we came outside, we witnessed the canopy collapsing right before our eyes. Apparently, the rain collects in pockets along the side of the tent and has no drain... the fabric is not tight enough to provide run-off, so water pools and pools until the weight of approximately 2 gallons (8 litres) causes catastrophic failure in the cross braces.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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