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VEVOR Gazebo Screen Tent, 12 x 12 ft, 6 Sided Pop-up Camping Canopy Shelter Tent with Mesh Windows, Portable Carry Bag, Ground Stakes, Large Shade Tents for Outdoor Camping, Lawn and Backyard

Customer Reviews for VEVOR Gazebo Screen Tent, 12 x 12 ft, 6 Sided Pop-up Camping Canopy Shelter Tent with Mesh Windows, Portable Carry Bag, Ground Stakes, Large Shade Tents for Outdoor Camping, Lawn and Backyard

Brown 3.6x3.6 m

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Jørgen Kristensen Jørgen Kristensen
Well, it might be good, but its broken from the start.
Green 3.05x3.05 m
With a broken tent pole and holes in the mosquito web, and a support that just does not answer, i simply cannot give more than 1 star.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Elettra Grassi Elettra Grassi
Bello ma non funzionale
Brown 3.6x3.6 m
In situazioni di caldo , l aria non passa e tende a diventare una cappa molto calda e poco funzionale
3 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Faye Matthewman Faye Matthewman
Mrs.
Brown 3.6x3.6 m
My husband and I found the instructions to be very vague and the first attempt of putting it up disastrous. Once we realized that you actually need to fold back the first layer to find the pull rope and pull it towards the top and not the towards the bottom ( which makes it turn inside out) it worked fine. Now the set up and take down is much easier. Also, we are not sure why the pull rope is on the outside of the canopy top instead of on the inside to make it easier to reach and pull down to collapse the shelter. The screen is very fine which is great for bug control however, we did find it very hot with little to no airflow. I would also suggest that the add on outside panels also come in a clear heavy plastic so that you are still protected from wind and rain but you can see through it and it is still light inside.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Stephane Stephane
Mr
Brown 3.81x3.81 m
Mr 3
The material is very thin and I have a rip I am very disappointed I was so happy to receive it I’m hoping to get reimbursed. I used it once !
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Russell weeks Russell weeks
Mr.
Brown 3.6x3.6 m
A failure of the gazebo occurred when opening the unit for the first time in my driveway. The cental hub fell apart when the nut fell off the bolt. The nut was the wrong size for the bolt. I had to disassemble the eight rods to press the bolt back through the fabric and use my own right sized nut. The eight rods scraped the sidewalls during re-assemblly.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Angelss Angelss
12x12 pop up teny
Brown 3.6x3.6 m
Loved it but screen came with hole in it. Hoping I can get a repair kit!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mick Mick
Side panels
Brown 3.6x3.6 m
The velcro down side panels wpuld be better inside. They dont mesh well on the putside with the tie downs.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messagDear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Tina Hitcher Tina Hitcher
12x12 gazebo
Brown 3.6x3.6 m
My original 12x12 gazebo zipper malfunctioned. But I contacted vevor through their 24hr chat. I have nothing but good to say they have a quality product and stand behind it. So grateful for such a great experience
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Robert Robert
Mr.
Brown 3.6x3.6 m
I set up the tent and realized that from the factory the roof pull strap was installed backward. So there is no way to pull the roof down after it is setup. I spent an hour taking it apart and reversing the strap so it was on the inside of the gazebo. I was comparing this gazebo to the Kuma brand and I found the Kuma band has 2 zippers one on each side of the door which is much more convenient. The Kuma brand also has a pole over the door which makes it more stable. The vevor brand is half the price of the Kuma gazebo. All in all it is a good value
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Hunter Waldschmidt Hunter Waldschmidt
Disappointing quality
Brown 3.6x3.6 m
Was disappointed to open up my “new” screen tent to find out one of the door pieces had a splintered pole and the hubs had some scratches on them like it was used and returned. Worked nice for my first trip though since I didn’t have time to return prior to the trip.
0 people found this helpful
Customer Service Reply: To our valued customer, thank you for being patient and cooperative. We’re actively handling your concerns and are dedicated to finding a solution that works for you. Please make sure to check your ticket and email regularly for updates on the progress. If you have further questions or need assistance, don’t hesitate to reach out.

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