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VEVOR Gazebo Screen Tent, 10 x 10 ft, 6 Sided Pop-up Camping Canopy Shelter Tent with Mesh Windows, Portable Carry Bag, Ground Stakes, Large Shade Tents for Outdoor Camping, Lawn and Backyard

Customer Reviews for VEVOR Gazebo Screen Tent, 10 x 10 ft, 6 Sided Pop-up Camping Canopy Shelter Tent with Mesh Windows, Portable Carry Bag, Ground Stakes, Large Shade Tents for Outdoor Camping, Lawn and Backyard

Brown 3.05x3.05 m

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James Goff James Goff
You get what you pay for.
Brown 3.6x3.6 m
Bought for a trip we were taking last month. I decided to set it up to check it out. It looked really nice and was an easy set up. Next morning taking it down one of the stake eyelets ripped right off and two of the poles broke. The price was great but the quality?
3 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
lavignemickael01 lavignemickael01
Attend mon colis
Green 3.05x3.05 m
Bonjour je n'est toujours pas été livré pouvez vous me dire où est ma commande merci
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Da*** Da***
Cheaply made
Brown 3.05x3.05 m
Very flimsy, be careful taking down because these poles snap so easy.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Concerned Customer Concerned Customer
Beware
Brown 3.6x3.6 m
Took over 6 weeks and multiple chatbot sessions and emails to get the product ultimately well beyond the point of why it was ordered originally. Should have just paid the $10 more at a big box store to have it when needed. Do more and do better VEVOR!!!!
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Phyllis Shobe Phyllis Shobe
Unhappy customer
Brown 3.05x3.05 m
This product did not open completely. Several people struggle to get the roof of the tent to open. Never open. Image was already submitted. Still getting the run of rounds about the refund.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates
Luc Luc
M
Brown 3.66x3.66 m
merci pour le bon service
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
alvinschultz1984 alvinschultz1984
Used
Brown 3.6x3.6 m
I believe it was used it is dirty very disappointed was not put back in bag correctly had to remove poles to set up
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Sandesh Sandesh
The Frame has snapped from top connector
Brown 3.6x3.6 m
The frame has snapped off from its top connector while opening it. Now it does not stand securely. By looking at pictures it looks very beautiful and also sturdy. I didn’t expect this shelter to last long in $279 but in first use only it broke that is not good experience. I have seen similar shelters and they had good feedback from there owners but mine could be a defective piece. I have raised this with customer service waiting for them to respond. Hopefully they will send me new better piece or refund me.I might come back to change this if get new piece and after it’s use.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
lane.lakey2014 lane.lakey2014
Do not purchase
Brown 3.6x3.6 m
Finally had a chance to use this this past weekend, from the moment it came out of the bag something wasn’t right The corners were twisted and rods were not into the gazebo where they needed to be. Half of it was folded inside out, the other half seemed OK but like the canopy wasn’t attached correctly. I have a few of the gazelle gazebos, bought this, hoping to save some money on what seemed to be a good product It’s currently sitting in a dumpster somewhere in Corpus Christi, TX Absolutely do not waste your money on this, buy the gazelle gazebo you’ve already been looking at. Called into customer service and was told there’s nothing that could be done - would’ve had more fun lighting my $200 on fire than buying this
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
pascal.guyot8695 pascal.guyot8695
Cède de maintien pas assez nombreuses
Brown 3.6x3.6 m
Article très décevant nous l’avons monté dans notre jardin installé avec tous les cordages prévu à sa bonne fonctionnalité de celui ci. Juste n mode moustiquaire d’ailleurs heureusement car il y a eu un coup de vent de l’ordre de 40/45 kilomètres heures. Celui-ci c’est retourné 3 barres ce sont décroché du toit plafond abîmé et une moustiquaire percée.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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