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VEVOR Gazebo Screen Tent, 10 x 10 ft, 6 Sided Pop-up Camping Canopy Shelter Tent with Mesh Windows, Portable Carry Bag, Ground Stakes, Large Shade Tents for Outdoor Camping, Lawn and Backyard

Customer Reviews for VEVOR Gazebo Screen Tent, 10 x 10 ft, 6 Sided Pop-up Camping Canopy Shelter Tent with Mesh Windows, Portable Carry Bag, Ground Stakes, Large Shade Tents for Outdoor Camping, Lawn and Backyard

Brown 3.05x3.05 m

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alvinschultz1984 alvinschultz1984
Used
Brown 3.6x3.6 m
I believe it was used it is dirty very disappointed was not put back in bag correctly had to remove poles to set up
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Sandesh Sandesh
The Frame has snapped from top connector
Brown 3.6x3.6 m
The frame has snapped off from its top connector while opening it. Now it does not stand securely. By looking at pictures it looks very beautiful and also sturdy. I didn’t expect this shelter to last long in $279 but in first use only it broke that is not good experience. I have seen similar shelters and they had good feedback from there owners but mine could be a defective piece. I have raised this with customer service waiting for them to respond. Hopefully they will send me new better piece or refund me.I might come back to change this if get new piece and after it’s use.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
lane.lakey2014 lane.lakey2014
Do not purchase
Brown 3.6x3.6 m
Finally had a chance to use this this past weekend, from the moment it came out of the bag something wasn’t right The corners were twisted and rods were not into the gazebo where they needed to be. Half of it was folded inside out, the other half seemed OK but like the canopy wasn’t attached correctly. I have a few of the gazelle gazebos, bought this, hoping to save some money on what seemed to be a good product It’s currently sitting in a dumpster somewhere in Corpus Christi, TX Absolutely do not waste your money on this, buy the gazelle gazebo you’ve already been looking at. Called into customer service and was told there’s nothing that could be done - would’ve had more fun lighting my $200 on fire than buying this
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
pascal.guyot8695 pascal.guyot8695
Cède de maintien pas assez nombreuses
Brown 3.6x3.6 m
Article très décevant nous l’avons monté dans notre jardin installé avec tous les cordages prévu à sa bonne fonctionnalité de celui ci. Juste n mode moustiquaire d’ailleurs heureusement car il y a eu un coup de vent de l’ordre de 40/45 kilomètres heures. Celui-ci c’est retourné 3 barres ce sont décroché du toit plafond abîmé et une moustiquaire percée.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Mick Mick
VEVOR’s customer service : thumbs down
Brown 3.6x3.6 m
They sent the wrong size ; a 12x12 not the 10x10 I ordered. Then, they ask me to write a review This is the second thing me I have to give a zero, can’t they don’t allow, wonder why??? I purchased a wheelbarrow near two months ago and, what I received was 3 working wheels and one flat tire. VEVOR has asked me twice for the same information and, a third attempt to reach them: the message I got is they don’t understand my message. They’re losing a lot of business over replacing “1” wheel! Never purchase from this company. Real customer experience. Mick Note: I’m on an Apple platform and don’t subscribe to other apps that can change the format, for a high cost.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Gwen Gwen
Screen tent
Brown 3.05x3.05 m
I was expecting the screen tent to be higher. The opening is small and it should have a zipper along the top to open the front door. Instead it has tie backs which does not make a lot of room to move things in and out.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Stephane Stephane
Mr
Brown 3.81x3.81 m
Mr 3
The material is very thin and I have a rip I am very disappointed I was so happy to receive it I’m hoping to get reimbursed. I used it once !
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dan MacDonald Dan MacDonald
Nice tent ....some issues
Brown 3.05x3.05 m
We love the tent. One major issue with it. The tabs where you peg to the ground are all ripping off it. Otherwise it is 5 star.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Jess Jess
Victim
Brown 3.05x3.05 m
Received item quickly . Easy to set up, however, Poles did not work with pockets on sides of door, had to cut poles. Center hook strap tore out of roof first time taking down. A little. Disappointed.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your feedback. Please accept our apologies for any inconvenience. For immediate assistance, reach out through our online "Contact Us" page—our after-sales team is ready to help. We appreciate your understanding.
Cathy Cathy
Not Sturdy
Brown 1.83x1.83 m
While there is nothing wrong with the tent, it’s not sturdy even when staked down. The slightest amount of wind will really move unless you guy out the sides using the hub connection. You get what you pay for.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.

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