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VEVOR Gazebo Screen Tent, 10 x 10 ft, 6 Sided Pop-up Camping Canopy Shelter Tent with Mesh Windows, Portable Carry Bag, Ground Stakes, Large Shade Tents for Outdoor Camping, Lawn and Backyard

Customer Reviews for VEVOR Gazebo Screen Tent, 10 x 10 ft, 6 Sided Pop-up Camping Canopy Shelter Tent with Mesh Windows, Portable Carry Bag, Ground Stakes, Large Shade Tents for Outdoor Camping, Lawn and Backyard

Brown 3.05x3.05 m

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Patrice Boulianne Patrice Boulianne
Problème d’étanchéité.
Brown 3.05x3.05 m
Cela ne fait même pas un an que j’ai acheté ce produit et je l’ai reçu avec un problème d’étanchéité, j’ai demandé qu’on respecte la garantie mais on m’offre 30$ c’est ridicule j'ai payé 300$ , donc ce produit ne vaut que $30 dollars donc n’acheter pas leur produit je n’ai plus aucune confiance en eux . ATTENTION AUX ACHATS CHEZ VEVOR AUCUN RESPECT DES GARANTIES . COMPAGNIE NON RESPECTUEUSE ENVERS CES CLIENTS.
1 people found this helpful
Customer Service Reply: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
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mario mario
ACHETEUR
Brown 3.05x3.05 m
Je suis tres décu d avoir fais affaire avec Vevor , tres compliqué d avoir un produit en ordre , j ais eu un remboursement de $127.00 sur un achat de $255.00 mais un gazebo qui n es pas fonctionnel , je n ais jamais eu d adresse de retour pour retourné le produit qui n étais pas fonctionnel . Tres tres décu . je garde un tres mauvais souvenir d avoir fait affaire avec VEVOR
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Hongmei Hongmei
Miss
Brown 3.05x3.05 m
I give you one star because l'm very unhappy with your delivery company called CouriersPlease. I have never dealt with some useless people as them. No l have NOT received the gazebo, sorry l can't give you a good review.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
EricB EricB
Customer
Brown 3.05x3.05 m
Basically worked one time. Stick with the square sideed easy up style. The 6 sided is junk, one crack in the coupler, and it can't be used.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dan Dan
DIYer
Brown 3.05x3.05 m
I'm sure I would love the tent, since it's airy and spacious but protects from sun, bugs, and the elements. However, despite following the directions meticulously, I could not get the center portion of the tent--that supports the roof--to go up. I finally pushed it up so hard that one of the tension bars cracked. Will have to return it. Maybe I got a bad unit? If not, it's a horrible design.
2 people found this helpful
Customer Service Reply: To our valued customer, thank you for being patient and cooperative. We’re actively handling your issues and are dedicated to finding a resolution that meets your needs. Please check your ticket and email on a regular basis for updates regarding the progress. Don’t hesitate to contact us if you have more questions or need further help.

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