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VEVOR Polycarbonate Greenhouse, 8 x 14 Ft, Outdoor Greenhouse with 2 Vent Windows, Pavilion Styled Greenhouse with Hinged Door, Aluminum Large Walk-in Greenhouse Kit for Outside Garden Backyard

Customer Reviews for VEVOR Polycarbonate Greenhouse, 8 x 14 Ft, Outdoor Greenhouse with 2 Vent Windows, Pavilion Styled Greenhouse with Hinged Door, Aluminum Large Walk-in Greenhouse Kit for Outside Garden Backyard

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Don Kimlicka Don Kimlicka
Nice greenhouse but directions are not clear and very confusing
The greenhouse is nice and it outlines it will take 2 people with average experience 8 hours, we are above average on building these and it took 9 hours. First be sure you have an absolute square base location or foundation, any unevenness will wreak havoc. Directions do not flow well and are confusing. Some of the very important steps are printed small so the are easily missed. Windows and door set up are not clear, you must put them together exactly as the parts are shown or they will not fit. The threaded screws you need to use to hold the supports do not come in a bag, they are already installed and you have to remove them first which actually adds much more time, they should be in a bag. The center upper supports that are around the vent windows must be installed exactly as shown or the roof will not be square. Finally when assembling the vent windows you must slide the 2 bolts that hold the opener into the groove before you fasten the end plates. This step is not outlined in the directions, we had to figure it out on our own.
0 people found this helpful
Bryce Bryce
Weak point is the plastic
Weak point is the plastic 1 Weak point is the plastic 1 Weak point is the plastic 1 Weak point is the plastic 1
Have had this greenhouse for a little over a year, it started out great but after a summer in the sun the plastic pieces that connect the frame rails together broke in the wind (gusts up to 26mph). The frame anchors were solid but once the plastic broke this thing went full yardsale mode and started losing panels then collapsed. Big waste of time and money
24 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Katie Katie
K.
K. 1 K. 1 K. 1 K. 1 K. 1
I usually love Vevor products so I really wanted to like this. And while I understand you get what you pay for 500 bucks is not cheap. This might be the lowest quality product I've ever bought of any kind from any brand. It was simple enough to put together. Flimsy aluminum frame. But a breeze will blow this thing apart. And I'm not talking about Gail force winds or storms. I'm talking about 10 mph breeze on a sunny spring day. If you don't have it anchored to the ground it will blow the greenhouse roof over base rolling 100s of feet away. If you do anchor it to the ground the breeze will rip the frame and panels apart. This thing will be obliterated after our first summer storm and it's already all taped up from breeze damage in the ONE month I've owned it. I do still like vevor and they did refund me half the purchase price (it should have been all of it) but do not buy this if you live anywhere the wind gets to 10 mph or more ever. Anchoring won't fix the issue as if you have the door or vents open the wind blows into it and rips it apart and bends the frame. Going to have to replace it less than 6 months after buying it
8 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
None None
none
I hope someone will read this 6 weeks ago on March 1 . I ordered the greenhouse. It arrived on time and i was very happy until I opened the boxes to find I had the frame for the greenhouse in one box and a gun safe in the other. After countless emails and a call to my credit card company I think the problem may be solved as far as payment. I of course will not have to pay. They said they were out of stock so can't send the polycarbonate panels. Told me to keep the boxes I received. Great I have a frame I can't use and a gun safe and i don't own a gun. Maybe you can pass this message to someone in customer service. Thanks
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Brenton Brenton
7’x14’ greenhouse
Recieved greenhouse. After 5.5 hours of installation from horrible instructions green house assembled and missing trim piece that holds side and roof panels in place missing!! Tried contacting help center confirmed part missing with the robot you have to chat with online don’t hear anything back just kept getting asked same question finally had enough filed claim and still getting no where! Horrible company shitty customer service!!
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Richard Forant Richard Forant
Only got half
When the shipment arrived, one of the boxes was wrong. I received a hose reel and gasoline handle. Not the plexiglass panels. Their still trying to find where they are.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
iafarmer iafarmer
POS
We regret this purchase in every way -- item was difficult to assemble and the quality was poor -- a complete waste of time to assemble and more importantly the money. If you don't use sealant, it won't survive in a light breeze. We did seal every panel and it didn't survive 3 weeks in our Iowa Spring. Do not waste your money, do what we should have done -- build one yourself using wood and thicker panels from your local hardware store.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
HaLee Kramer HaLee Kramer
Purchaser
Absolutely poor quality. Would even with stand a breeze. That is if you can even get it put together Instructions are shit It was damaged upon arrive. Probably because it is such poor quality. Even if the shippers even handled it with care it would still be damaged because it is really such poor quality. Vevor only offered a $133 refund and didn’t ask for the previous to be returned. I did accept that cuz I was not going to take th shit mess apart and ship it back. If they really did care about their reputation they would of refunded me the full amount with no return of the shit mess th shipped to me
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Sarah Sarah
Would have been great...but didn't make it...
Fairly easy to put together. That's about the only good. First small storm and it came apart. We had it anchored and reinforced because it's fairly flimsy to be honest. Maybe if you live in an area were the weather is perfect it would be great.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Glen Glen
Kitemaster
Cheap wind kite
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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