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VEVOR Polycarbonate Greenhouse, 8 x 14 Ft, Outdoor Greenhouse with 2 Vent Windows, Pavilion Styled Greenhouse with Hinged Door, Aluminum Large Walk-in Greenhouse Kit for Outside Garden Backyard

Customer Reviews for VEVOR Polycarbonate Greenhouse, 8 x 14 Ft, Outdoor Greenhouse with 2 Vent Windows, Pavilion Styled Greenhouse with Hinged Door, Aluminum Large Walk-in Greenhouse Kit for Outside Garden Backyard

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15 reviews
Ken Ken
Nice greenhouse but......
Like any other greenhouse in this category, the directions are horrible. There was several times we had to disassemble parts because the directions are vague sometimes. I was planning on putting this directly on the ground but changed my mind and built a wooden floor because the recommended way was to use the supplied 2.5" lag bolts and Molly's. That's a recipe for disaster. However, once the build was complete, it's a nice greenhouse.
4 people found this helpful
Jan Foss Harris Jan Foss Harris
Mrs
The initial shipment box was very torn with a lot of tape, pieces where bent, it took several emails for you to reship. Initially was offered a very small amount of money. Insulting.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Robert L. Robert L.
Misleading and Cheap
Very misleading. Sure, the greenhouse will do the job, but (a) the panels are some sort of flimsy plastic and the height is minimal at best. I‘m 5-9 and I have to duck to enter. But the picture below from their site makes it appear much more spacious. I suppose I couldn’t expect much for $575, but I had other options I would have gone with and now wish I had
1 people found this helpful
None None
none
I hope someone will read this 6 weeks ago on March 1 . I ordered the greenhouse. It arrived on time and i was very happy until I opened the boxes to find I had the frame for the greenhouse in one box and a gun safe in the other. After countless emails and a call to my credit card company I think the problem may be solved as far as payment. I of course will not have to pay. They said they were out of stock so can't send the polycarbonate panels. Told me to keep the boxes I received. Great I have a frame I can't use and a gun safe and i don't own a gun. Maybe you can pass this message to someone in customer service. Thanks
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Brenton Brenton
7’x14’ greenhouse
Recieved greenhouse. After 5.5 hours of installation from horrible instructions green house assembled and missing trim piece that holds side and roof panels in place missing!! Tried contacting help center confirmed part missing with the robot you have to chat with online don’t hear anything back just kept getting asked same question finally had enough filed claim and still getting no where! Horrible company shitty customer service!!
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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