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VEVOR Poly Garden Dump Cart Heavy-duty Yard Carts and Wagons 800 lbs/363.6 kg 10"/25.4 cm Tires

Customer Reviews for VEVOR Poly Garden Dump Cart Heavy-duty Yard Carts and Wagons 800 lbs/363.6 kg 10"/25.4 cm Tires

800 lbs Pneumatic Tire

Customer Reviews

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Alphonso banardo Alphonso banardo
Gift for wife in her big paradise garden
My wife loves her garden wagon as she calls it her dump truck . Uses it all over the yard. The onl6 bad thing is it's back heavy and the front wheels like to go up as your strolling heavy loads like mulch and river rock 8n which case I pull and she pushes as she hold the loadd. Other than that great price
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know about your concerns. We apologize for any trouble caused. For further support, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will assist promptly. Thank you for your patience.
Sharlette Peoples Sharlette Peoples
FLAT TIRE
Cart was sent with a flat tire!! I called service number a few times—couldn’t find invoice number, then video of Tire wouldn’t upload, photo of Tire finally worked . While waiting for their answer I ordered an inner tube, took two days, for Me, to get the old one off and new one in-no car repair would touch it, lawnmower store said their torque would tear up the plastic rim, find a man to help. New inner tube wouldn’t inflate— I probably damaged it trying to get it in. So now I’m waiting for a tire from vevor. The project I ordered the cart for is stalled. How could you send a flat tire!!! From now on I’ll certainly check the tires First before putting something together!
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
John Mallia John Mallia
A few issues
The latch for the dump did not want to work correctly, or at all. After making sure it wasn't something I did, I had to use a hammer to bend the latch bar so it would work. One of the tire inner tubes had a hole and was flat out of the box, so I had to buy one of those before I could use it. I definitely do not trust this to carry 600lbs, the frame MAYBE but the plastic is pretty flimsy.
2 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for any inconvenience. For further assistance, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved matters, and our after-sales team will work promptly to help. Thank you for your understanding.
John John
Homeowner
800 lbs Pneumatic Tire
I purchased this cart to bring firewood from my garage into my home. I had two issues. First, one tire arrived flat and wouldn't hold air. I pulled the tube and found the hole at the base of the valve stem where it contacted rough metal on the rim. Second, the dimensions given for the width between the two tires only applies to the front wheel - the back wheels extended out three more inches and prevented the cart from being wheeled though my door. I bought four new flat-free tires with a narrow hub and fixed both issues. My first disappointment with a Vevor product.
4 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle created. For additional assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this section to submit a ticket for unresolved issues—our after-sales team is ready to help quickly. We appreciate your understanding.
Juan Juan
Cracked tub
1500 lbs Pneumatic Tire
The tub on the item is fragile, item came with many cracks. I reached to vevor and they said they ordered a replacement tub it's been over two weeks since I received item and I'm still waiting for a new tub and I am unable to use unit, it's still in the box taking up room
1 people found this helpful
Broussou Broussou
Arrivé fissuré
Arrivé fissuré 2
La coque plastique est fissurée, ce qui nuit à la solidité de l’ensemble Très déçu car le concept sinon a l’air bien
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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TikToker TikToker
This company is a pain to deal with!
This company is a pain to deal with! 2 This company is a pain to deal with! 2
I first bought this cart off TikTok and it came with many missing parts so I could not put it together. Trying to sort this out with TikTok was a nightmare and they wanted my to pay to return this! No Way am I paying to return a product that came missing parts!!! Since I needed this now I ended up buying this cart from Vevor and paid more then I had to file a dispute with my credit card to get my money back. All I got from the customer service was the run around! Vevor owes me compensation and it has been a nightmare trying to deal with them -never again!
3 people found this helpful
Elemam: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Deborah Seffinga Deborah Seffinga
Parts missing
800 lbs Pneumatic Tire
Never got to put together. Went back and forth with VEVOR messaging but no progress. Being told parts would be sent in so many business days but then nothing. More back and forth emails promising to speak to some other department in their business. Still nothing! Been a month and a half maybe longer. I asked Paypal for my money back and at least got refunded. The VEVOR box still on my porch so now what do I do with a yard wagon without a vital piece. I will absolutely never purchase a VEVOR product. I just recently got an email telling me they were shipping my "Motherboard" to me!?!?!? I emailed back, the left hand knows not what the right hand is doing I never ordered a motherboard and I let them know what pieces were still missing that I never got now the only thing I get from them is advertisements for more stuff that I probably wouldn't ever get. " Nope I've had enough of a VEVOR thank you very much!'
3 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Franco Franco
Pesa troppo ed è difficilissimo da condurre
1500 lbs Pneumatic Tire
Decisamente non si può considerare una carriola ma piuttosto un carrello. È molto difficile da condurre in quanto non tiene la strada quando lo si conduce in discesa guidando logicamente Dalla parte posteriore. Le ruote hanno troppo gioco e il carrello se ne va per conto suo. Ulteriore grossissimo difetto è pesantissimo. Scordatevi di usarla in salita perché vi sfiancherete per trascinare 40 kg da vuoto, figuriamoci se lo caricate. Mi sono pentito dell'acquisto
0 people found this helpful
Customer Service Reply: Abbiamo aperto un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Mike Mike
Poor Quality Wheels
1200 lbs Pneumatic Tire
This product worked well for 2 years before the tires just disintegrated. Not for professional use.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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