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VEVOR Pet Door, 11.3" x 16.02" Aluminum Frame with Lock and Flap System, Weatherproof Doggy Door, Easy to Install in Interior or Exterior Doors, Pet Door Suitable for Cat Doggie Kitties (White-M)

Customer Reviews for VEVOR Pet Door, 11.3" x 16.02" Aluminum Frame with Lock and Flap System, Weatherproof Doggy Door, Easy to Install in Interior or Exterior Doors, Pet Door Suitable for Cat Doggie Kitties (White-M)

Medium 1-Flap

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bmac bmac
maintenance
i bough this for winter because it has three flaps. the insulated middle flap really stops the cold, and heat now that summer has arrived. the edges of the outer flaps started to curl when it got cold. Around -25 celcius they dont really work any more. they get stiff and occasionally dont close properly.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Gaudin Gaudin
Chatiere à triple rabat magnétique taille L
Chatiere posé ce jour, de très bonnes qualités. Juste le point négatif la boulonnerie en diamètre 5 très faible, je pense que diamètre 6 aurait été plus judicieux.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Amanda Amanda
Misleading descriptions
Large 1-Flap
Misleading descriptions 2
This door is nice materials for the price but the descriptions in the instructions are misleading. Says one side has two flaps ( I figured the plastic and the lock out cover but the second side says it has one flap ok the bracket is there but no flap . Fine I’ll just buy the replacement flap so I have two plastic flaps but again that product doesn’t say if it comes with the magnet that goes in the frame so then it probably won’t latch. My biggest complaints are getting anyone to answer questions was a hassle and although it’s nice that they sent multiple length of bolts to accommodate different thicknesses of doors they don’t come with the space filler strips to cover the gap. Again I can make that work. The locking cover is metal and slides in so is secure which is nice but the missing trim type piece at the top on both sides of the door to accommodate this looks trashy and unfinished plus the exposed angles of the side trim are pretty sharp. Overall the price is nice and from afar it looks nice but they missed the mark on a lot of aspects. I would of happily paid the price of the plastic door for this door if all these misses were fixed. I hate to say it but I almost wish I had just bought the plastic door I always used in the past. They have always held up and been better overall in my opinion even in the cold Wyoming and Nebraska winters and years of boxers running full force through them
7 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Christine Downing Christine Downing
Dog door
Would like a return envelope to return dog cage
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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