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VEVOR Pergola Kit, 4x4 Inch Pergola Brackets for 3.5x3.5 Inch Wood Beams in Actual Dimension, 3-Way (4 Pcs) and 4-Way (2 Pcs) Gazebo Brackets with 6 Post Bases, for Outdoor Pergolas, Gazebos, Sheds

Customer Reviews for VEVOR Pergola Kit, 4x4 Inch Pergola Brackets for 3.5x3.5 Inch Wood Beams in Actual Dimension, 3-Way (4 Pcs) and 4-Way (2 Pcs) Gazebo Brackets with 6 Post Bases, for Outdoor Pergolas, Gazebos, Sheds

92x92 mm Double Flat Roof Pergola 12 Pcs

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Michael Michael
Awful Welds - DANGEROUS
142x142 mm Three-Way 8 Pcs
Awful Welds - DANGEROUS 1 Awful Welds - DANGEROUS 1
While putting up the frame the "welds" ,which look like they were nothing more than superficial, let go and caused one of the 6x6 to fall. There was zero penetration on the welds. This was poorly made and dangerous. Proper welding would not have costed more, this is plainly a quality control problem with this manufacturer.
4 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Ingemar Ingemar
Pergola lit
92x92 mm Sloping Roof Pergola 8 Pcs
Got to left parts, impossible to build a pergola.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Pietro Pietro
Les vise livré en doré et pas en noir
Les vise livré en doré et pas en noir 3
Le produit en lui même ça va rapport/prix, qualité moyenne, gros défaut les vises avec tête boulon de 5mm sont livré doré alors que sur d’autre site où j’ai commandé elle sont livrés en noir, j’ai dus acheter 400 caches noir en plastique !!!
2 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut engendrer. Nous souhaitons résoudre ce problème rapidement ! N'hésitez pas à contacter notre chat en direct ou notre service client par e-mail pour obtenir de l'aide !
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Chris Chris
Mr
92x92 mm Oblique Four-Way 3 Pcs
Work wonderful, but read the fine print on what partsv you get, can be rather confusing. Only 3 pieces come with the ones i ordered
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Yvon Imbeault Yvon Imbeault
M
92x92 mm Oblique Tee 6 Pcs
J ai envoyer une réclamation et toujours pas de reponse
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Sebastien Sebastien
pas support
92x92 mm Double Flat Roof Pergola 12 Pcs
pas support 1 pas support 1 pas support 1 pas support 1 pas support 1
La boîte est arrivée en très mauvais état. Pourquoi ne pas utiliser un emballage plus robuste pour le transport ? Le sac de vis s’est ouvert durant la livraison, ce qui a égratigné la majorité des supports, et deux pièces sont arrivées bossées.
4 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Technorocker Technorocker
Mr
92x92 mm Peaked Pergola 14 Pcs
The brackets were in good condition. the screws that come with the kit arent very goord structural screws and I ended up using 3" deck screws instead which had much more bite. I had ordered the pergola kits along with another pergola kit thinking I could build an extended pergola, but upon opening the boxes once they arrived to build the product I learned after the fact that the pergola kit and the other pergola kit both use different pitch angles for the upper rafter wood. So I had to fabricate the additional brackets to use the matching angle pitch that the main pergola kits comes with. Also the pergola kits top brackets dont match they arent a mirror of itself its a clone which means the cradle for the 4x4 across the top dont align properly. I have to also fabricate a fix which involved using a cutting wheel to cut the bracket iff and had to reweld it onto the main top rafter bracket
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Herman Herman
Braket kit 6x6 3 way
142x142 mm Three-Way 8 Pcs
Braket kit 6x6 3 way  1 Braket kit 6x6 3 way  1
Definitely waste of money brackets to weak the quality the worst to be honest I don’t return the items because I don’t want to waste my time with the vendor and I put it up in the afternoon and guess what in the morning the were broke I had to reenforce with 2x6s just because I don’t have the time to take down and send back now I have to add a roof and waste more money to make safe and secure definitely worse items I ever bought pictures will prove it
7 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Jay Jay
Poor quality, not even completely welded
142x142 mm Three-Way 8 Pcs
3 out of the 8 brackets split at the weld seems upon assembly, multiple seems were only welded half the way or less. Once the full weight of the beams were put on the brackets the welds got worse, and the system became very wobbly and i had to purchase more angle brace to keep the system together. Great idea but poor execution
2 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Herman Herman
6x6 brackets kit
142x142 mm Four-Way 4 Pcs
Definitely not made for 6x6 wood post and not recommended it not worthy to buy it at least you want to waste your money
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.

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