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VEVOR Pergola Kit, 4x4 Inch 3-Way Slanted Brackets for 3.5x3.5 Inch Wood Beams in Actual Size, 2-Pack Pergola Brackets with 2 Post Bases and 2 Wall Mount Bases, for Outdoor Pergolas, Gazebos, Sheds

Customer Reviews for VEVOR Pergola Kit, 4x4 Inch 3-Way Slanted Brackets for 3.5x3.5 Inch Wood Beams in Actual Size, 2-Pack Pergola Brackets with 2 Post Bases and 2 Wall Mount Bases, for Outdoor Pergolas, Gazebos, Sheds

92x92 mm Oblique Tee 6 Pcs

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luigiderogatis luigiderogatis
Negativo
92x92 mm Sloping Roof Pergola 8 Pcs
Tutto sommato il pacco è arrivato velocemente se non fosse che due pezzi sono arrivati dello stesso lato e quindi impossibile da assemblare e dopo due settimane di messaggi con il servizio clienti in quanto non è possibile contattare telefonicamente il pezzo che mi dovrebbe essere stato spedito si è perso e aono ancora in attesa del da farsi ed ho tutto appoggiato nel giardino a terra . Diciamo abbastanza deluso
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la vostra segnalazione relativa a questo problema. Il nostro team di assistenza clienti prenderà in carico la questione entro 24 ore e continuerà a seguirvi fino alla completa risoluzione del problema. Vi invitiamo a controllare le risposte alla segnalazione e le notifiche via e-mail.
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IULIAN IULIAN
recenzie
92x92 mm Oblique Four-Way 3 Pcs
ideia foarte buna dar material subtire iar pe la sudura apar pete de rugina
0 people found this helpful
Customer Service Reply: Am creat un tichet pentru a vă contacta în legătură cu această problemă. Echipa noastră de asistență clienți vă va contacta prin e-mail și vă va oferi actualizări până când problema va fi rezolvată. Vă rugăm să verificați prompt căsuța poștală pentru mesajele noastre.
Christian Christian
Kommt schon verrostet an!
92x92 mm Peaked Pergola 14 Pcs
Kommt schon verrostet an! 1
Falscher Artikel geliefert und Teile schon am rosten!
4 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Michael R Michael R
Cheaply made
92x92 mm Sloping Roof Pergola 8 Pcs
Cheaply made 1
Absolute garbage. See picture below. The slightest weight added and the welds break and the “steal” bends. Horrible product and customer service is junk, won’t return because I’m past the return period. I order in June 25th.
7 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michael Michael
Awful Welds - DANGEROUS
142x142 mm Three-Way 8 Pcs
Awful Welds - DANGEROUS 1 Awful Welds - DANGEROUS 1
While putting up the frame the "welds" ,which look like they were nothing more than superficial, let go and caused one of the 6x6 to fall. There was zero penetration on the welds. This was poorly made and dangerous. Proper welding would not have costed more, this is plainly a quality control problem with this manufacturer.
4 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Ingemar Ingemar
Pergola lit
92x92 mm Sloping Roof Pergola 8 Pcs
Got to left parts, impossible to build a pergola.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Yvon Imbeault Yvon Imbeault
M
92x92 mm Oblique Tee 6 Pcs
J ai envoyer une réclamation et toujours pas de reponse
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Pietro Pietro
Les vise livré en doré et pas en noir
Les vise livré en doré et pas en noir 3
Le produit en lui même ça va rapport/prix, qualité moyenne, gros défaut les vises avec tête boulon de 5mm sont livré doré alors que sur d’autre site où j’ai commandé elle sont livrés en noir, j’ai dus acheter 400 caches noir en plastique !!!
2 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut engendrer. Nous souhaitons résoudre ce problème rapidement ! N'hésitez pas à contacter notre chat en direct ou notre service client par e-mail pour obtenir de l'aide !
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Chris Chris
Mr
92x92 mm Oblique Four-Way 3 Pcs
Work wonderful, but read the fine print on what partsv you get, can be rather confusing. Only 3 pieces come with the ones i ordered
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Technorocker Technorocker
Mr
92x92 mm Peaked Pergola 14 Pcs
The brackets were in good condition. the screws that come with the kit arent very goord structural screws and I ended up using 3" deck screws instead which had much more bite. I had ordered the pergola kits along with another pergola kit thinking I could build an extended pergola, but upon opening the boxes once they arrived to build the product I learned after the fact that the pergola kit and the other pergola kit both use different pitch angles for the upper rafter wood. So I had to fabricate the additional brackets to use the matching angle pitch that the main pergola kits comes with. Also the pergola kits top brackets dont match they arent a mirror of itself its a clone which means the cradle for the 4x4 across the top dont align properly. I have to also fabricate a fix which involved using a cutting wheel to cut the bracket iff and had to reweld it onto the main top rafter bracket
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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