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VEVOR Paper Cutter 30.5 cm A4 Guillotine Paper Trimmer 400 Sheet Capacity Metal Base

Customer Reviews for VEVOR Paper Cutter 30.5 cm A4 Guillotine Paper Trimmer 400 Sheet Capacity Metal Base

400 sheets 305 mm

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Ron Cromberge Ron Cromberge
Voor mij een ramp!
400 sheets 432 mm
Ik hoop dat het alleen mijn snijder is. Maar het lukt me niet om elke keer een stapeltje van 4 tot 10 mm A3 goed te snijden. Elke keer moet ik weer de stelschroeven afstellen. Verder hoe strak ik ook de aandruk plaat vast zet op het papier het blijft richting de zij liniaal schuiven met als gevolg dat ik vrijwel altijd een vervelende duw vouw in het papier krijg. Verder is de uitvoering anders dan de afbeeldingen in de handleiding en de site!
0 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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la*** la***
Ne répond pas aux besoins de base d'un massicot
400 sheets 432 mm
Je ne suis pas satisfaite de cet achat. L'huile sort et salit les pages malgré le fait d'essuyer avant chaque utilisation (ce qui rajoute du temps d'utilisation). Outre cela, il ne coupe pas jusqu'au bout. Je dois finir au cutter. Le SAV n'a malheureusement pas été d'un grand secours. Et pour le rock je trouve ça vraiment dommage.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Luboš Daněk Luboš Daněk
Man
400 sheets 432 mm
Velice nekvalitní, nedá se řezat ve vrstvě, řezaný papír je posouván nožem o přes silné utažení přídržnou lištou. Nespokojen.
0 people found this helpful
Customer Service Reply: Vytvořili jsme pro vás tiket, abyste se s tímto problémem mohli vypořádat. Náš tým zákaznické podpory vás bude kontaktovat e-mailem a poskytovat vám aktuální informace, dokud nebude problém vyřešen. Prosím, co nejdříve si zkontrolujte doručenou poštu, zda vám nepřišly naše zprávy.
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Mallo_gt Mallo_gt
Qualité qui laisse à désirer
400 sheets 305 mm
Très lourd donc on suppose du matériel de bonne qualité, mais pas de notice de montage, je n’ai donc pas su comment monter la protection bleue, et l’ai jetée à la poubelle car impossible de comprendre comment l’attacher au reste. Ensuite, la coupe n’était pas bonne au départ, il a fallu que je l’utilise quelquefois pour que la lame s’affûte un peu et coupe mieux. Enfin, à chaque coupe, le levier frotte contre une autre partie et la peinture du levier s’écaille, ce qui laisse des résidus noirs de peinture sur le plan de travail à chaque utilisation. La cale en plastique censée bloquer le papier en place ne colle pas complètement à la partie métallique, il y a un espace, ce qui fait que les feuilles en dessous de la pile passent en dessous de la cale. Si l’on ne vérifie pas avant de couper, on se retrouve à avoir des feuilles qui ne sont pas coupées à la même taille que celles du dessus.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tilly Tilly
M
400 sheets 305 mm
M 1 M 1 M 1
The product I received does not match what was advertised. Several components are inferior—for example, instead of a fixed bar to stabilise the paper, it uses a magnetised bar that constantly shifts position. The biggest issue, however, is that it simply DOES NOT CUT PROPERLY. On the rare occasions it does cut, the results are inconsistent and it often fails to cut through the entire stack of paper. What makes this even more frustrating is that the product arrived with a sticker stating it had been tested at the factory. Given that it does not function correctly out of the box, that claim is difficult to believe. A product like this should arrive ready to use and perform its basic function without requiring manual adjustments. Instead, I had to hunt down a vendor video to find adjustment instructions, as no assembly instructions or instruction on how to adjust it was included in the box. Even after following those adjustments, the cutting performance remained poor and inconsistent. Save yourself the frustration and don't waste your time on this product. I will be seeking a refund.
4 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
CA CA
Not the listed product - Terrible "new" product touted as 'improved'.
400 sheets 305 mm
Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1
Please be aware that vevor is advertising their old model paper trimmer. I received their 'new and updated' paper cutter that no longer has a slide & screw secured paper baffle (the bit that goes behind the paper stack) and instead it is swapped out for a little plastic pusher with magnets on the bottom (that are light weight and struggle to hold paper in a fridge, much less push /hold a stack of 400 sheets you are trying to cut) The blade has no adjustment, but the red bar under the blade is adjustable - Unfortunately it needs to be adjusted to much that the paper lifts up onto that bar, and cuts at a significantly bevelled edge (for under 200 sheets, it was about a 4mm difference between the top and bottom edge) The metal base plate was warpped. the 'saftey lever' has been swapped for a pull out bright red ball - So - If you have any wrist weakness this is likely much less suitable now than the displayed product. I was subject to ongoing ai/standardised messages saying that "it takes times for facts to be checked" and after admitting this was not the displayed item, offered a $75 refund. This was not appropriate as it is unusable for "quickly and precisely" " cut{ting} through up to 400 sheets at once" - I asked for collection to be arranged, and a full refund. A full refund did come through - but no pick-up was arranged, so... I got to work out how to dispose of this. Poor Product not fit for purpose, and poor customer service.
7 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Christian Christian
Anschlag ist zu billig
400 sheets 305 mm
Das Gerät ist ok, die Genauigkeit läßt sehr zu wünschen übrig.
0 people found this helpful
Customer Service Reply: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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Tomislav Tomislav
It's ok for that money
400 sheets 432 mm
I’m not completely satisfied with this knife. The cutting is not as precise as it should be, and one part of the blade doesn’t cut all the way through, which I had to adjust myself. Paper can sometimes slip under the guard (or guide), which affects the accuracy of the cut. The knife is quite solid and feels sturdy at first, giving the impression of a high-quality tool. However, for the type of work it’s intended for—where every millimeter matters—it really should be much more precise.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nadia Nadia
God
400 sheets 432 mm
Virker som den skal
0 people found this helpful
Customer Service Reply: Hei! Vi setter stor pris på at du delte handleopplevelsen din med oss. Det betyr mye for at vi kan forbedre oss. Takk igjen for dine verdifulle tilbakemeldinger!
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Christopher Christopher
Cuts on an angle
400 sheets 305 mm
Cuts on an angle even though all directions are followed properly. This happened when only cutting less than 80 sheets.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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