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VEVOR Paper Cutter 30.5 cm A4 Guillotine Paper Trimmer 400 Sheet Capacity Metal Base

Customer Reviews for VEVOR Paper Cutter 30.5 cm A4 Guillotine Paper Trimmer 400 Sheet Capacity Metal Base

400 sheets 305 mm

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Annie Poulin Annie Poulin
Not as precise as you would like
400 sheets 432 mm
The tracking device is not the same as what you see on the website. Instead, it is a big magnet that keeps moving while trying to get precise measurements. Had I known, I would have bought something else that gave me more precision. It does cut through a lot of paper though. Then again, the safety device that keeps the handle in the air is not doing its job of blocking the handle from falling. Lower quality than expected.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
yuriwerner yuriwerner
useless
400 sheets 305 mm
Within 2x use the blade was blunt, the black plastic calibration bar wiggles 5mm in all directions so cutting is also very vague.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Manuel Manuel
No tiene precisión ninguna
400 sheets 432 mm
La máquina tiene buena capacidad de corte pero a nivel estructural no está bien montada, es imposible alinear la cuchilla, la guía no tiene 90 grados, y la pieza prensa no ejerce presión homogénea a lo largo del taco, según avanza el corte se desplaza el taco hacia afuera dañando todo el material. Intenté hacer los ajustes con la llave Alen pero realmente la construcción deja mucho que desear. Las hojas finales solo las corta hasta la mitad lo que demuestra que es inalienable. Incluso probando a realizar una mayor presión se ha doblado el eje y no he conseguido mantener la alineación en el proceso de corte. Una pena, la máquina prometía y es pesada por lo que inicialmente parece robusta....pero no. También apuntar que tiene una deformación de la base y tuve que calzarla en una esquina. En fin, entiendo que ha sido barata pero realmente no me ha sido útil.
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Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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17ndonahue 17ndonahue
Fast but incorrect
400 sheets 432 mm
Fast but incorrect 1
Super quick delivery, haven’t used it yet because it was delivered improperly. I didn’t receive the guillotine in the photo that has the crank for the paper holder but rather a flimsy magnetic one that, based on other reviews, doesn’t hold. It’s my first time ordering from Vevor, and I have to say I have massive mixed feelings given that I was happy with the speed of delivery but I didn’t get what I ordered. Update: I’ve used the guillotine about for about 15-20 cuts and now the handle for the pressure plate to hold the paper still is completely seized and I can’t seem to get anyone at Vevor to assist me and how to unseize it. Severely upset and disappointed with this experience so far. They also said they have discontinued the crank version to hold the paper in alignment and only do the magnetic one now as an FYI to future buyers. Second update: Been going back and forth with support now and told me to use a rod to get leverage to turn the seized handle (which I already told them I did). Then sent a video of them using a hammer to do so, so I used my own hammer to try and do exactly what they did and snapped the handle right off. I am infuriated at this purchase and the support. I’m requesting a refund and want this guillotine out of my house. Will add a final update once support gets back to me. Third update: Customer service offered me a full refund or a new product to replace the original. I just received the new one (which came with the crank which is so much better and paper doesn’t slide under it) and after about the 20th cut of 75 sheets of lined paper (MUCH less than the 400 mentioned for this cutter) the same handle stopped working AGAIN. This time it didn’t seize up, it now just spins as if it’s no longer connected to the pressure plate. Because it’s not. Hoping to have this one resolved otherwise a full refund has got to be on the way. Only bright side is the speed in delivery and speed in response times from customer service, otherwise this has not been good at all.
2 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Robert Francisco Robert Francisco
Dissatisfied customer
400 sheets 432 mm
Dissatisfied customer 1
My order arrived and did not resemble the picture on the vevor site
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Paper Cutter User Paper Cutter User
Perfectionist Hobbyist
400 sheets 305 mm
Perfectionist Hobbyist 3 Perfectionist Hobbyist 3
Product *works* out of the box, instructions were simple to follow, didnt actually need them to use. Safety mechanism failed within days, but that does not stop the tool from working. still functions as a cutter. Issues: 1. The fence that comes pre-installed on the base of the machine is not square to the cutting blade or the printed grid on the tool so cuts are never truly square, and this cant be adjusted as the fence sits in pre cut slots and the bolts are only there to lock it down. 2. The cutting stick that sits under the blade sits proud of the level of the base. so when the paper is sitting flat on the base of the machine, the edge being cut is slightly raised up. so once the cut has been made, if cutting "blocks" of paper, the cut is not vertically square as the paper has been skewed up. There are adjustment bolts that screw in underneath the rubber, but even backed all the way out/removed, it still sits proud. Overall the product is functional. If you are a hobbyist and don't need millimeter perfect angles/cuts, its perfectly adequate. But thats about as far it goes. Adequate.
4 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Simon Simon
Kaputtes Teil geliefert
400 sheets 305 mm
Kaputtes Teil geliefert 3
Lieferung ist heute angekommen, pünktlich. Schachtel weist keine Beschädigungen auf. Beim Aufstellen fällt auf, dass die Schneidemaschine nicht gerade steht und wackelt. Jetzt fehlt doch bei der hinteren Ecke der Fuss, die Ecke ist verbogen und es sieht nach einem Sturzschaden aus. In der Schachtel befinden sich keinerlei Bruchteile des Fusses. Der schützende Sagex war vorhanden. Es sieht so aus, als ob beim Verpacken in China das Teil auf den Tisch geknallt ist, den Fuss verlohren hat und trotzdem eingepackt und verschifft wurde. Da staunt der Laie und der Fachmann wundert sich...
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Tiago Tiago
Complaint about defective paper cutter blade
400 sheets 305 mm
Complaint about defective paper cutter blade 3
Dear Sir or Madam, I am writing to make a complaint about a paper cutter blade I recently purchased from your company. In general, the blade cuts well through about 90% of the sheet. However, in the upper corner—near the handle that is pressed to cut—the blade consistently fails to cut the last part of the paper. About 10 cm of the last two sheets are left uncut every time. Because of this, I have to finish the cut using scissors or a smaller cutter. This defect is causing constant interruptions in my work and is seriously affecting my productivity. I bought this product to speed up and improve my work, but due to this fault, it is not performing as expected. I feel disadvantaged by this issue and would appreciate a solution, such as a replacement, repair, or refund, according to your warranty or customer service policy. Thank you for your attention. I look forward to your response.
2 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Chashpr@yahoo.com Chashpr@yahoo.com
Missed buyer
400 sheets 432 mm
Pass the buck on returns refund W ho on first Clowns
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
kamil kamil
Cannot adjust to perfection
400 sheets 432 mm
Very bad product. Absolutely impossible to adjust. Although after a few hours I managed to adjust the knife so that it cuts all the way, the whole mechanism bends the edges of the paper and even if it is fine, the press is unable to hold the stack, so the top part completely shifts and crumples. I tried to devote several days to it and somehow adjust it, but the mechanics are poorly thought out and cannot be used. I ask for a refund. I am very sorry, the product is otherwise solidly made. too bad
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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