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VEVOR Package Delivery Boxes for Outside 39.1 x 26.9 x 52.1 cm, Galvanized Steel Wall Mount Mailbox with Coded Lock, Anti-Theft Baffle, IPX3 Waterproof Lockable Large Mail Box for Porch, Curbside

Customer Reviews for VEVOR Package Delivery Boxes for Outside 39.1 x 26.9 x 52.1 cm, Galvanized Steel Wall Mount Mailbox with Coded Lock, Anti-Theft Baffle, IPX3 Waterproof Lockable Large Mail Box for Porch, Curbside

39x27x52.2 cm

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Perrier Perrier
Les platanes
Le facteur et les livreurs n arrivent pas a mettre les colis dans la boite pas de cle pour ouvrir
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Ahmed Ahmed
Very disappointed
39x27x52.2 cm
The item arrived damaged. The shipping box was torn at the bottom, and the product itself was cracked and twisted. This is not a cosmetic issue ,the damage affects functionality, and the door only opens partially because it’s misaligned. I contacted customer support and provided photos. Their suggested solution was to smooth the damaged area and repaint it, which is not acceptable for a new product that arrived defective and does not function properly. Very disappointed with both the shipping condition and the response from customer service. I would not recommend purchasing unless packaging and support improve.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Old Guy Old Guy
Skip this one..........
50x32.5x90.9 cm
I was totally disappointed with this product. I bought it based on the past purchases from Vevor. This is what I did; I put it on the deck and used it to store my charcoal and B-B-Q stuff. It fell on it's face to use it for parcels etc.. It was too tinny and flimsy and as I said, failed in practicality to handle deliveries. Sorry Vevor, this is a dud.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Maksym Maksym
Skrzynka
39x27x52.2 cm
Zamówiłem u Państwa skrzynkę, jednak przesyłka do mnie nie dotarła. Do tej pory nie otrzymałem również zwrotu kosztów. Wysłałem już wiadomość e-mail w tej sprawie, ale niestety nikt się ze mną nie skontaktował. Jestem bardzo niezadowolony z tej sytuacji i proszę o pilne wyjaśnienie sprawy oraz zwrot pieniędzy albo ponowną wysyłkę zamówienia.
0 people found this helpful
Customer Service Reply: Utworzyliśmy zgłoszenie, z którego możesz skorzystać, aby dowiedzieć się więcej o tym problemie. Nasz zespół obsługi klienta skontaktuje się z Tobą e-mailem i będzie Cię informował o postępach w rozwiązaniu problemu. Prosimy o regularne sprawdzanie skrzynki odbiorczej w celu uzyskania odpowiedzi na nasze wiadomości.
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Anneke Anneke
Pakketbrievenbus
Pakketbrievenbus 1 Pakketbrievenbus 1
Ik kocht de pakketbrievenbus en al sinds dag 1 problemen met het cijferslot , meermaals proberen chatten naar een oplossing maar krijg een gesprek met de vraag alles door te sturen en dan ging ik binnen de 48u een oplossing krijgen maar enige wat ik te horen krijg is alles is opgelost terwijl er helemaal niets gebeurd is en ik nog steeds met hetzelfde probleem blijf zitten , geen aanrader om aan te schaffen !!
2 people found this helpful
Customer Service Reply: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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S S
.
39x27x52.2 cm
Absolutely the flimsiiest "anti-theft" box. The fron door and lock is so tin that you can easily pull it open with your fingers or a basic screw driver. This is NOT secure at all and is a complete waste of money
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mel Mel
Déçu
Déçu de mon achat, j’aurais souhaité que le facteur ait accès à la partie colis .. mais la serrure ne correspond pas à leur passe.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Daniel Corcoran Daniel Corcoran
Lock pad came broken
39x27x52.2 cm
I have tried to contact customer service. Nothing will go through. Products seems to be a good product. Minus the keypad, not working and customer service. Contacts me about this and fixes the issue.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Marco Chiusaroli Marco Chiusaroli
Mr
39x27x52.2 cm
I have never received the package, the company made me waiting for over three weeks, and then refunded me. No discounted product was offered, which I think it's the least a company should do. So, I waited over three weeks for a product that never arrived to then getting my money back but still not having the product I need. Ultimately, not a reliable company and a very disappointing experience.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bob Bob
Gf
44x35x58.3 cm
The box is well built, it works good with small packages. I bought the box for the sole purpose of receiving multiple envelopes from a courier as stated in the description. The first time I used it with envelopes they got stuck on a lip above the door. I contacted Vevor about the problem and they had no solution and offered $ 20 for my troubles. I do not recommend this product because of this issue.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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