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VEVOR Outdoor Storage Box Patio Deck Box 870.6 L Waterproof PE Tarpaulin

Customer Reviews for VEVOR Outdoor Storage Box Patio Deck Box 870.6 L Waterproof PE Tarpaulin

1013 L

Customer Reviews

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Scott A Scott A
Owner
1013 L
Three of the four bottom corner pieces cracked when I stuck the poles in them. Too brittle. Since those were cracked and loose it made the whole thing less stable.
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
Dominic Dominic
Storage bix
660 L
Not too bad for the $$$ but the directions are horrible!
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.
Jessica McLaughlin Jessica McLaughlin
Junk if used outside
1013 L
Didn’t make it through the first storm. Broke in 4 places. Might be good if you put it INSIDE a shed or garage but outside it is not sturdy at all. I bought this with my own money. This is not a sponsored product. Vinyl itself seems decent but the connectors and pipes are dogshit. Save yourself some headache and get a ridged heavy duty box. I wanted to like this thing
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Josh Josh
Some Guy
This one is super flimsy which makes it a difficult to put together. The top is so thin and flimsy it bends when opened. You have to be careful putting things inside or the sides will pop off. I'd skip this one and get a better made one.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Shawna Shawna
Not the best
660 L
Didn’t even survive a summer leaked rain in so everything go wet and musty ..
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Brenda Brenda
MRS
660 L
This might be an awesome product but si certainly i still have not received it, I will probably. Never know. It is currently somewhere in the US apparently on tour and has been since it was ordered over a MONTH ago. Also this is the 2nd time I ordered this as the first one also went missing g Save your money and time
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Hal Hal
Homeowner
660 L
Arrived ontime and undamaged but arrived missing a part. When contacted the company rep said that I should find a match for the custom built rod at a local store. These rods are custom vut and crimped at precise inside and outside diameters. They are nothing you can run to a hardware store and pick up
0 people found this helpful
Customer Service Reply: "We sincerely apologize for the inconvenience this has caused. We have reported this issue to our logistics partner so they can work on improving the process. In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages."
hwDean hwDean
Owner
660 L
Piece of junk. 2 connectors split when pressing tubes in. Tarp does not fully fit frame - unable to stick velcro on two of the sides. One of the corners appear to be restitched. Although it didn't make a difference in assembly the labels on the parts did not match the labeling in manual. A part was listed in manual that was not included (but I am still unclear what it would be for). Do not assemble the frame first. Requested RMA - no response from CS for 4 days
1 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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