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VEVOR Outdoor Storage Box Patio Deck Box 870.6 L Waterproof PE Tarpaulin

Customer Reviews for VEVOR Outdoor Storage Box Patio Deck Box 870.6 L Waterproof PE Tarpaulin

1013 L

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manonleblond1@gmail.com manonleblond1@gmail.com
Article pas à la hauteur
1013 L
Dès la première grosse pluie, l’eau est rentrée tous ses enlevé et c’est rentré dedans compliqué d’évacuer l’eau par le trou prévu pour il a fallu que je penche tout parce que ça avait du mal à sortir. Donc du coup j’ai dû sortir tout ce que j’avais dedans.
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Disappointed Disappointed
Customer
660 L
Difficult to assemble, parts became cracked and broke during assembly.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
berard_jacqueline berard_jacqueline
montage
660 L
bonjour très, très , difficile à monter ! pour moi, impossible ! tellement la toile est petite par rapport aux montants métalliques !!!manquent environ 3 cms sur la longueur !
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Thomas Schneider Thomas Schneider
Mr.
1013 L
One of the connecting pieces broke during construction with very little pressure applied. The pressure is necessary to puts the pieces into place under the tension of the fabric. I reached out to Vevor and they did not supply me a new connecting piece. I find the costumer support, especially for an item that cost $100, to be very poor!!
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Storage box Storage box
Doesn't really keep water out
1013 L
Water or condensation does seem to get in. Only secures closed with Velcro. Would be nice if it at least had some straps to hold closed. If you don't get the Velcro secured well enough, the top can catch water and fall in. There isn't any kind of solid bottom so you have to put it on something solid and basically you can't pick it up with stuff in it.
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Storage box Storage box
Lid doesn't stay closed
1013 L
Water or condensation does seem to get in. Only secures closed with Velcro. Would be nice if it at least had some straps to hold closed. If you don't get the Velcro secured well enough, the top can catch water and fall in. There isn't any kind of solid bottom so you have to put it on something solid and basically you can't pick it up with stuff in it.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Nathan Weed Nathan Weed
Never got to use it
1013 L
I bought this for storing inflatables and life jackets during the wintertime at our lake house. I put it together, which was a pain, but not too bad, then filled it with our stuff. Our Lab, who is generally very good about not destroying our stuff, just his own toys, tore this box into shreds on the very first day we owned it. Lucky he did not destroy any of the expensive tubes or life jackets. Just the bin itself. We proceeded to buy a lifetime 180gallon hard plastic box to replace this which is really what we should have done in the first place. Pretty stupid of me to think this would hold up with or without the dog.
1 people found this helpful
Nana2Three Nana2Three
Flimsy, doesn't even stand straight
1013 L
While this might work for someone that only needs storage for a few light items, we can't use it for a Anthony. It was bought as a deck box for outside, but the plastic is thin, the bottom falls off when it's moved, and it has to go against a wall it's so flimsy. I didn't want to deal with the hassle of reboxing and talking to the Post office. I do not recommend this item.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ggambacort Ggambacort
Lightweight small deck box or package box
Lightweight small.box, has held up ok
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Vicky Vicky
Customer
660 L
The product is as described. Assembly was difficult as the plastic tees were confusing to identify and one A70 degree broke during assembly from being confused with a 90 degree tee. Color coding or labeling of these tees would help to better figure them out. I now need to contact Vevor for another one but they do not have a phone number which would make this easier!
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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