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VEVOR Outdoor Storage Box Patio Deck Box 567.8 L Waterproof PE Tarpaulin

Customer Reviews for VEVOR Outdoor Storage Box Patio Deck Box 567.8 L Waterproof PE Tarpaulin

660 L

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174 reviews
Scott A Scott A
Owner
1013 L
Three of the four bottom corner pieces cracked when I stuck the poles in them. Too brittle. Since those were cracked and loose it made the whole thing less stable.
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
hwDean hwDean
Owner
660 L
Piece of junk. 2 connectors split when pressing tubes in. Tarp does not fully fit frame - unable to stick velcro on two of the sides. One of the corners appear to be restitched. Although it didn't make a difference in assembly the labels on the parts did not match the labeling in manual. A part was listed in manual that was not included (but I am still unclear what it would be for). Do not assemble the frame first. Requested RMA - no response from CS for 4 days
1 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Jordan Weis Jordan Weis
Mr.
1013 L
I was unhappy with the quality of this product and tried to return it for a refund, as the rods for the frame didn’t fit together properly. VEVOR is making it very difficult to complete a simple return of the item. It seems I will be stuck with this item and stuck with paying $70 for something I won’t use.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jessica McLaughlin Jessica McLaughlin
Junk if used outside
1013 L
Didn’t make it through the first storm. Broke in 4 places. Might be good if you put it INSIDE a shed or garage but outside it is not sturdy at all. I bought this with my own money. This is not a sponsored product. Vinyl itself seems decent but the connectors and pipes are dogshit. Save yourself some headache and get a ridged heavy duty box. I wanted to like this thing
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.

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