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VEVOR Outdoor Storage Box Patio Deck Box 567.8 L Waterproof PE Tarpaulin

Customer Reviews for VEVOR Outdoor Storage Box Patio Deck Box 567.8 L Waterproof PE Tarpaulin

660 L
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Customer Reviews

4 Out of 5
Based on 188 reviews
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43 reviews
Brenda Brenda
MRS
660 L
This might be an awesome product but si certainly i still have not received it, I will probably. Never know. It is currently somewhere in the US apparently on tour and has been since it was ordered over a MONTH ago. Also this is the 2nd time I ordered this as the first one also went missing g Save your money and time
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Hal Hal
Homeowner
660 L
Arrived ontime and undamaged but arrived missing a part. When contacted the company rep said that I should find a match for the custom built rod at a local store. These rods are custom vut and crimped at precise inside and outside diameters. They are nothing you can run to a hardware store and pick up
0 people found this helpful
Customer Service Reply: "We sincerely apologize for the inconvenience this has caused. We have reported this issue to our logistics partner so they can work on improving the process. In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages."
hwDean hwDean
Owner
660 L
Piece of junk. 2 connectors split when pressing tubes in. Tarp does not fully fit frame - unable to stick velcro on two of the sides. One of the corners appear to be restitched. Although it didn't make a difference in assembly the labels on the parts did not match the labeling in manual. A part was listed in manual that was not included (but I am still unclear what it would be for). Do not assemble the frame first. Requested RMA - no response from CS for 4 days
1 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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