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VEVOR Bike Storage Tent, 4 to 5 Bikes, Outdoor Spacious Bike Storage Tent with Ventilated Window, Waterproof Easy-to-Install Bike Tent with High Strength Fiberglass & Dual Zippers, Fit for Bicycle

Customer Reviews for VEVOR Bike Storage Tent, 4 to 5 Bikes, Outdoor Spacious Bike Storage Tent with Ventilated Window, Waterproof Easy-to-Install Bike Tent with High Strength Fiberglass & Dual Zippers, Fit for Bicycle

Customer Reviews

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Anne-Catherine Anne-Catherine
Thought it was perfect until winter
224x247x198 cm
Super good quality and it was easy to set up even alone. The biggest problem is that with not even 2 cm of snow, the tent just collapsed . Also im the summer you could use it as a grow tent because it gets so warm in there its intense 😅
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Julie smith Julie smith
Review
224x247x198 cm
Tent was great,easy to assemble. However, I would not recommend buying anything from Vevor their “ no hassle returns “ are not “No hassle. In fact no returns at all. No customer service, no reply’s by email, avoided me by all means. Tent was not big enough for what I needed went through the steps to return and they cancelled the return claim. So now I’m stuck with a tent/shed I have no use for and had to purchase from another supplier the correct shed. I’m just glad I did not purchase the extra warranty, I would be out that money also. So BUYER BEWARE.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
James James
Hillgardner
224x247x198 cm
Hillgardner  1
Very weak, so disappointing. The metal joints are very weak and can’t really hold the tent up anytime it rains snows or it’s windy they bend and it collapses completely. I have had to re-bend the corner rackets from day one very poor design very display. I wish I would not have bought that tent. My expectations are not met.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
John John
Dhr
224x247x198 cm
Rommel
0 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
Patrick GIORIA Patrick GIORIA
Complément decu
224x247x198 cm
Abri pose il y a 15 jours .... En fait c'est une toile de tente sans son toit... le tissu est très fragile... Un embout alu s'est tordu au 1er coup de vent rendant l'abri instable ... La fermeture éclair s'est cassée au bout de très peu d'utilisation... Je déconseille fortement... De l'argent jeté à la poubelle... Extrêmement déçu du produit
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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David David
STAY AWAY
224x247x198 cm
The worst product. Poles were too short, super wobbly, horrible quality.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mark Southall Mark Southall
Angles on poles bent day one
224x247x198 cm
2 of the 3 cross frame poles bent day one. It was windy but I definitely wasn’t expecting that. Once the pole angles bent the tent is basically useless. I’m usually very happy with Vevor products but not this one. I wish they’d send me more poles so I could try again.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Mark E Simpson Mark E Simpson
Mr
224x247x198 cm
Tent support bracket bent within 24 hours of putting up the bike tent causing one side of the tent to collapse. After two weeks of trying to resolve the issue I gave up. Last conversation I had with them they stated we are refunding your purchase price and sending a replacement tent. Neither happened. I had orginally purchased two identical bike tents yet one had zippered doors and the other Velcro. The second tent recently failed as well. They might be "water proof" but structurally they fold and collapse all by themselves. The second suffered an identical failure of the aluminum bracket that joins the top support poles with the vertical side support poles.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Carmen Carmen
Fietstent
224x247x198 cm
De tent heeft het helaas geen 1 nacht overleefd buiten.
0 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Noaman Noaman
Mr.
224x247x198 cm
Very dissatisfied with this bike tent! Bought it a while ago and the flexible rods need to be forced so much that the aluminum part bent and broke. The tent collapsed and tore from the stress of having the remaining rods forcing it while it was down. Threw my hard earned money away. Disappointing.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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