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VEVOR Bike Storage Tent, 4 to 5 Bikes, Outdoor Spacious Bike Storage Tent with Ventilated Window, Waterproof Easy-to-Install Bike Tent with High Strength Fiberglass & Dual Zippers, Fit for Bicycle

Customer Reviews for VEVOR Bike Storage Tent, 4 to 5 Bikes, Outdoor Spacious Bike Storage Tent with Ventilated Window, Waterproof Easy-to-Install Bike Tent with High Strength Fiberglass & Dual Zippers, Fit for Bicycle

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Customer Reviews

3 Out of 5
Based on 66 reviews
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Bob Bob
Mr
Needs a little extra support on top rain fills up the top like a pool
2 people found this helpful
Bicycle tent Bicycle tent
Decent enough to use for 5 bikes
224x247x198 cm
It’s a good size only issue I’ve run into is the setup time and the seams are not good at all almost all of the roof leaks had to go over it with seam glue.
0 people found this helpful
António António
antonio
224x247x198 cm
Nice price, good quality, no problems. Tks
0 people found this helpful
jturner0530 jturner0530
First grader created the assembly instructions.
224x247x198 cm
Assembly instructions are horrible!!!!!!!!!!!!!!
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
DEMONCHAUX DEMONCHAUX
Hangar tente
224x247x198 cm
Produit extrêmement fragile, les barres de maintien se plient très facilement, le montage n'est pas facile, il faut être deux. Au moindre coup de vent je pense qu'il s'envole.
1 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Simon Lamer Simon Lamer
La structure est trop fragile
224x247x198 cm
Ne supporte aucun poids. Même la pluie semble trop lourde pour la structure. Achat à éviter
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
Ally Hemani Ally Hemani
Mr
VEVOR Does not reply for return or refund. Will not order from VEVOR in future
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Bruce Bruce
Seems to be built well but...
I'm disappointed with the quality of the aluminum sleeves that hold the poles together. It was a stretch to get the poles in position but with a little weather here two of the sleeves bent at the curve and gave out. A third one is about to give out. I'm trying to come up with an idea to build a better sleeve so I don't have to junk the whole tent.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Dave May Dave May
Pole connection failed
Liked the product except that one of the pole connection bent on install and broke. Would like to get a replacement pole but cant talk to anyone to explain
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Martin Martin
Not my cup of tea
I do not like it, it seems well made and maybe worth it, but, I have yet to put it together as it is a serious hassle to do so.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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