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VEVOR Murphy Bed Kit, Full Size, Vertical Deluxe DIY Wall Bed Mechanical Hardware Kit, Pneumatic Lever Heavy Duty Bed Frame Support, Folding Cabinet Wall Bed Space Saving Design for Guestroom

Customer Reviews for VEVOR Murphy Bed Kit, Full Size, Vertical Deluxe DIY Wall Bed Mechanical Hardware Kit, Pneumatic Lever Heavy Duty Bed Frame Support, Folding Cabinet Wall Bed Space Saving Design for Guestroom

Flip Up Full

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76 Reviews
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Jörg Jörg
Mr
Flip Up Queen
The set is a very efficient basis for a wall bed. Be aware that making the furniture is tough work and requires some craftman's skill. The product is very good and according to specifications. Be sure to follow instructions on the size or understand the distances between the items. I reduced the size from 160cm to 140cm and adapted the construction accordingly. It worked well. The provided "minimum weight" for the bed has to be taken serious: the gas pressure spring will otherwise pull the bed up.
0 people found this helpful
Tyler Tyler
All Metric
Side Flip Queen
Great Hardware, easy enough to follow directions. The one thing that gave me a headache was converting all the metric to Imperial.
1 people found this helpful
Marcel Marcel
Bussing
Side Flip Queen
Zoals eerder gemeld heb ik wat gezondheid problemen en ziekenhuis geweest voor enige tijd en heb tot op heden geen verdere stappen kunnen nemen om het bed en systeem voor kast verder uit te werken nog maar eet geen brood heb goed heb gehele pakket op goede plek opgeborgen tot alles weer hopelijk beter is om begin te maken binnenkort. Het pakket zag er in ieder geval goed uit goed verpakt en snel geleverd in ieder geval. Zodra meer weet hoe en wat zal zeker bericht sturen enz. mvg Marcel Bussing
0 people found this helpful
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Hank Hank
Mr
Flip Up Twin
The instruction are good but incomplete in places. Every part needs to be discussed and measurements given for placement. As well the building support group was very unhelpful.
1 people found this helpful
marco.moschella1971 marco.moschella1971
Buono
Side Flip Full
Buono
0 people found this helpful
Customer Service Reply: Ciao! Apprezziamo molto che tu abbia condiviso la tua esperienza di acquisto con noi. È molto importante per aiutarci a migliorare. Grazie ancora per il tuo prezioso feedback!
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Not Happy Not Happy
MURPHY bed kit
Flip Up Full
Ordered a vertical flip Murphy bed kit but received a side flip kit. Raised a ticket and found customer support very poor. No solution just said it was the right order delivered
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Alecxandru Ion Alecxandru Ion
Issues
Flip Up Queen
Issues witI’m facing the same problem as a previous buyer: no one checks if the parts actually work. I received the gas struts, and they are seized. I’ve already ordered the materials for the bed, only to find out now that the struts don't work.h stuck shock absorbers; they won't move even a single centimeter.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rafał Rafał
Instrukcja zrobiona przez idiotów...
Side Flip Full
Sam mechanizm jest spoko ale instrukcja to katastrofa. Instrukcja zrobiona dla płyt 25mm kiedy my w Polsce używamy głównie płyt 18mm. Brak podstawowych informacji na temat wymiarów mechanizmu abyśmy mogli sami zaprojektować skrzynię. Skończyło się na tym że musiałem liczyć wszystko na podstawie instrukcji by potem móc stworzyć skrzynię taką jaką chcę. Mnóstwo błędów i bzdur bo wszystko jest przetłumaczone przez tłumacz google'a. Ogólna ocena to 2 bo wysiłek włożony w napisanie instrukcji to porażka.
0 people found this helpful
Customer Service Reply: Utworzyliśmy zgłoszenie, z którego możesz skorzystać, aby dowiedzieć się więcej o tym problemie. Nasz zespół obsługi klienta skontaktuje się z Tobą e-mailem i będzie Cię informował o postępach w rozwiązaniu problemu. Prosimy o regularne sprawdzanie skrzynki odbiorczej w celu uzyskania wiadomości.
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Katie Katie
S
Flip Up Queen
Quality of product is great but maybe not quality control: our gas springs are contracting from the wrong end and inly compress about 2 inches. This problem was brought up to Vevor with a video showing the defect and they have yet to do anything about it.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Ramona Lykins Ramona Lykins
None
Worst directions i have ever dealt with.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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