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VEVOR Multi-Purpose Folding Ladder, 7-in-1 Tall Extension Step Ladder, A Frame 5 Step Telescoping Ladder, 19ft Reach Height Heavy Duty Adjustable Ladder, 330 lbs Capacity for Home Outdoor Metal

Customer Reviews for VEVOR Multi-Purpose Folding Ladder, 7-in-1 Tall Extension Step Ladder, A Frame 5 Step Telescoping Ladder, 19ft Reach Height Heavy Duty Adjustable Ladder, 330 lbs Capacity for Home Outdoor Metal

5 Steps Metallic Natural Color No Spare Parts
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Customer Reviews

4 Out of 5
Based on 194 reviews
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Sam R Sam R
Damaged and refusing to honor warranty
4 Steps Metallic Natural Color No Spare Parts
Damaged and refusing to honor warranty 1 Damaged and refusing to honor warranty 1
The ladder arrived damaged and even though I purchased the warranty, Vevor is refusing to make the issue right. They keep saying it's 'resolved' and I have to keep reopening the ticket to try and get a return label sent to me. I'm starting to believe this company is a scam.
4 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
FISCHER FISCHER
Échelle transformable
5 Steps Metallic Natural Color No Spare Parts
Échelle transformable 3 Échelle transformable 3
Échelle reçue rapidement ! Par contre, article ayant de nombreux défauts : pièces tordues, pocs sur montants... Ne gênant pas l'utilisation et en ayant vraiment besoin le lendemain de la réception, je l'ai gardé mais article vraiment abîmé ! Le système pour transformer l'échelle malgré un graissage est assez dur à manipuler, en espérant que ça ne s'aggrave pas !
2 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat. Vos commentaires sont précieux et nous aident à nous améliorer. Nous transmettrons vos remarques à l'équipe concernée afin d'apporter les optimisations nécessaires. Merci encore pour votre contribution ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous mettons tout en œuvre pour résoudre ce problème rapidement ! N'oubliez pas que vous pouvez contacter notre service client par chat en direct ou par e-mail pour obtenir de l'aide.
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Víctor Víctor
Nunca la recibí ya que no se envió.
4 Steps Painting Scaffold Board
No se la calidad y el uso ya que no la enviaron.
1 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se ha resuelto a través de la comunicación por correo electrónico. Nos complace que su inconveniente haya sido atendido con prontitud. Si tiene alguna otra consulta, no dude en ponerse en contacto con nosotros nuevamente. Asimismo, le ofrecemos nuestras más sinceras disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de esta situación y se la comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Agradecemos sus comentarios, ya que nos ayudan a mejorar nuestros servicios.
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Juan Ayala García Juan Ayala García
No puedo opinar en esto ya qué tengo una solicitud de devolución en marcha un saludo
5 Steps Metallic Natural Color No Spare Parts
No puedo opinar en esto ya qué tengo una solicitud de devolución en marcha un saludo
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Luc Bisschops Luc Bisschops
dhr.
5 Steps Metallic Natural Color No Spare Parts
dhr. 2 dhr. 2 dhr. 2
Nice looking ladder, but feels really unstable on hight, also the ladder is damaged, maybe by transport maybe in factory, I am not happy.
5 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Wayne Wayne
CUMBERSOME
5 Steps Metallic Natural Color No Spare Parts
Strong Ladder, Well made. Cumbersome to work with. Especially by yourself. Have to add extra stability when on ground. no way to adjust for leveling.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Mig Mig
Słabo
5 Steps Metallic Natural Color No Spare Parts
Drabina mało solidna, po rozłożeniu podestu ugina się niebezpiecznie. Ale najgorsze jest to że sprzedają ją bez akcesoriów, czytaj niekompletną. Na stronie jest napisane że posiadają w sprzedaży wszystkie akcesoria, niestety po zadaniu pytania okazuje się że takowych nie posiadają. Brak możliwości dokupienia blach tak by stworzyć podest. Żenada
0 people found this helpful
Customer Service Reply: Cześć! Bardzo dziękujemy za podzielenie się z nami swoimi wrażeniami z zakupów. To dla nas bardzo ważne i pomaga nam się doskonalić. Jeszcze raz dziękujemy za cenne uwagi!
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BORNER BORNER
"Petite copie"
5 Steps Metallic Natural Color No Spare Parts
… plus "léger" que l’"Original"…! J’ai été en partie remboursé…! Merci
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Pour toute question, n'hésitez pas à nous recontacter.
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Derrick Derrick
Building maintainance
5 Steps Metallic Natural Color No Spare Parts
The latter is not sturdy it is for light work nothing just hanging up flowers and wall paper nothing else
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
max j max j
multi-purpose folding ladder.
5 Steps Painting No Spare Parts
product is very flimsy. 330 lbs.? hard to believe.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.

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