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VEVOR Multi-Purpose Folding Ladder, 7-in-1 Tall Step Ladder, A Frame 3 Step Adjustable Telescoping Ladder, 12ft Reach Height Heavy Duty Extension Ladder, 330 lbs Capacity for Household Outdoor Work

Customer Reviews for VEVOR Multi-Purpose Folding Ladder, 7-in-1 Tall Step Ladder, A Frame 3 Step Adjustable Telescoping Ladder, 12ft Reach Height Heavy Duty Extension Ladder, 330 lbs Capacity for Household Outdoor Work

3 Steps Metallic Natural Color No Spare Parts
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Customer Reviews

4 Out of 5
Based on 198 reviews
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198 Reviews
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Randy Randy
owner
4 Steps Metallic Natural Color No Spare Parts
came in damaged ... could not use ........................
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Safarah Safarah
Ms.
5 Steps Painting No Spare Parts
Product not as described. Not durable at tall heights or when extended to full length.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Pedro Pedro
Mr
4 Steps Painting Scaffold Board
It was a complete disaster. I didn't receive the ladder. Instead I received a car roof support. I had my money back. That's all. I have nothing more to say. I didn't have the chance to use and test it. Though I still want a ladder like the one I ordered.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Rafael Rafael
Cuando recibo el pedido
5 Steps Painting No Spare Parts
Me podrías informar cuando recibo el pedido
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le proporcionará actualizaciones hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Dylan Dylan
Mr
5 Steps Metallic Natural Color No Spare Parts
Still waiting for my item.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Ladder Ladder
Weak construction
5 Steps Metallic Natural Color No Spare Parts
This is the 3rd time that I am complaining about your dangerous ladder.... After once tied to use it I decided to return it to you because it is unsafe, swaying left and right when climbing on it. I did send you also a video where you can clearly see how week the hinges are! I am not climbing this ladder ever again. Send someone to take it away and refund me 100% A.S.A.P.! Ignoring also this (last) complaint will force me to start a campaign against Vevor on the internet advising people not to buy from you.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nicolas Nicolas
Échelle reçue tordue avec un énorme coup !!!!
5 Steps Metallic Natural Color No Spare Parts
LIVRAISON RAPIDE , CARTON IMPECCABLE MAIS ECHELLE AVEC UNE PARTIE TRES TRES TORDUE!!!
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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RR RR
Extremely flimsy when fully extended
5 Steps Painting No Spare Parts
I would high recommended anyone from using this. I had 120lbs. young lady on this ladder and it still bowed like crazy. There is no way I would get on this at 195lbs. Super unstable. Dont waste your money.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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