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VEVOR Motorcycle Scissor Jack Lift 499.5 kg Wide Deck Hoist Stand for ATVs Bike

Customer Reviews for VEVOR Motorcycle Scissor Jack Lift 499.5 kg Wide Deck Hoist Stand for ATVs Bike

Tray Without Casters-No Saddle

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James Clegg James Clegg
Mr
158 kg
Good kit for the price. Came ready assembled - but badly! Everytime I wheel it across the floor it leaves a trail of nuts and bolts.
1 people found this helpful
Customer Service Reply: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
TC TC
Mr.
158 kg
For the most part it seems okay, but the hydraulic pump cylinder doesn't work as it should. It's as if it has to re-prime every time you use it. You keep pumping and it just doesn't go anywhere. Also, the design of the lever for the pump is really screwy, it hits the wheel every time you pump it, and it hit's the ground before you really get the full stroke in.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for taking the time to provide feedback. We’re sorry for any inconvenience you’ve experienced. Our after-sales team is available to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
Colin Johnson Colin Johnson
Mr
158 kg
What I liked was the promptness of delivery, the communication level of contact throughout the process. Packaging was also good. What I don’t like is the poor build quality and lack of attention to detail. When the article arrived, was unpacked and assembled, there were parts missing. No means of securing the release shaft to its screw. Then the foot pump either didn’t raise the platform or barely worked at all. The pump was losing pressure and wouldn’t raise the platform with normal operation.. Rather than return it to the mainland from Tasmania, I took a look at what might be causing the problem. Here is what I found.. The screw on the release valve seemed to work ok but the foot pump shaft itself seemed very loose in its mount. The problem was in the thread fitting guide nut which screwed into the base plate and through which the plunger passed was loose and had been jammed very tight, probably to compensate for the poor fitment at assembly time. Thread tape and reassembled and now it is working ok. But not great. This reflects poorly on the product and the company and proper quality control would have caught it early before becoming the customers problem. A customer should not have to carry the burden of poor workmanship upon receipt of the goods at any time. I’m scarred by this purchase and advise those considering a purchase of this model to be very suspicious of these things I mentioned above. I eventually got the jack I paid for but not without fixing its problems first.
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Peter Peter
Mr
Too unstable, not safe. Won’t be lifting any motorcycles with this!
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Louie Manalungsung Louie Manalungsung
M
158 kg
Not that steady as it looks and very heavy considering its size
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Jeffrey mullins Jeffrey mullins
Mr
680 kg
Wasn’t hard to put together. Fits under bike and lifts easily and can move with the bike on it. HOWEVER, it is very jerky when trying to lower it slowly while the bike is on it. It’s very disturbing.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
David Miller David Miller
???
The threaded rod stripped out within a few months of order, only lifting 600 pounds. It was rated for 1000 which was disappointing for the price.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Greg Ashcraft Greg Ashcraft
this thing is crap
158 kg
the hydraulic jack is leaking oil right out of the box ,i did open a case with vevor and will see how its handled ,if they handle it well i will redo this review , if not dont buy this
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
hh hh
master
158 kg
The unit cannot lift to the maximum height, maybe not sufficient oil in the hydraulic system.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dubois Dubois
Ne passe pas sous la moto
J ai acheté le lève moto avec roulettes,J ai un sportster 1200 Ne pas en dessous avec les roulettes aucun intérêt
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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