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VEVOR Motorcycle Scissor Jack Lift 499.5 kg Wide Deck Hoist Stand for ATVs Bike

Customer Reviews for VEVOR Motorcycle Scissor Jack Lift 499.5 kg Wide Deck Hoist Stand for ATVs Bike

Tray Without Casters-No Saddle

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m.deess m.deess
Schlechte Verarbeitung
158 kg
Erster Eindruck: Rahmen krumm, Gewinde nicht ordentlich geschnitten .... absoluter Chinaschrott.
2 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Colin Johnson Colin Johnson
Mr
158 kg
What I liked was the promptness of delivery, the communication level of contact throughout the process. Packaging was also good. What I don’t like is the poor build quality and lack of attention to detail. When the article arrived, was unpacked and assembled, there were parts missing. No means of securing the release shaft to its screw. Then the foot pump either didn’t raise the platform or barely worked at all. The pump was losing pressure and wouldn’t raise the platform with normal operation.. Rather than return it to the mainland from Tasmania, I took a look at what might be causing the problem. Here is what I found.. The screw on the release valve seemed to work ok but the foot pump shaft itself seemed very loose in its mount. The problem was in the thread fitting guide nut which screwed into the base plate and through which the plunger passed was loose and had been jammed very tight, probably to compensate for the poor fitment at assembly time. Thread tape and reassembled and now it is working ok. But not great. This reflects poorly on the product and the company and proper quality control would have caught it early before becoming the customers problem. A customer should not have to carry the burden of poor workmanship upon receipt of the goods at any time. I’m scarred by this purchase and advise those considering a purchase of this model to be very suspicious of these things I mentioned above. I eventually got the jack I paid for but not without fixing its problems first.
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Peter Peter
Mr
Too unstable, not safe. Won’t be lifting any motorcycles with this!
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Louie Manalungsung Louie Manalungsung
M
158 kg
Not that steady as it looks and very heavy considering its size
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Jeffrey mullins Jeffrey mullins
Mr
680 kg
Wasn’t hard to put together. Fits under bike and lifts easily and can move with the bike on it. HOWEVER, it is very jerky when trying to lower it slowly while the bike is on it. It’s very disturbing.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Scott Sumner Scott Sumner
Foot lifter doesn’t lift
158 kg
Pump away but it doesn’t lift, foot pump is a poor design
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Delille Delille
Plein de pièces manquantes et livrer endommagé
158 kg
Très déçu !!! Reçu endommagé je peux quasiment pas l'utiliser il manque la grande tige de sécurité et plusieurs pièces
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Mountain Lover Mountain Lover
shucks
680 kg
shucks 3
received the motorcycle jack stand and noticed immediately that there were fragments of plastic in the packaging. After looking though things and putting it together (very simple) I found that one of the plastic wheels was partially shattered. Sort of shocked that they would use such a cheap wheel for something rated to 1500lbs. I have reached out to support to hopefully receive a new wheel.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mountain Lover Mountain Lover
shucks
158 kg
shucks 3
The motorcycle lift table arrived in a pretty beat up box that seemed to be rolled down a hill before dropped at my parcel box. It was certainly a heavy item that requires a sturdy box/packaging. Unfortunately one of the swivel wheels was badly so that it would not roll at all. There were also a few nuts/screws just floating around in the packaging. I have reached out to support to hopefully replace the badly bent wheel with hopes that I can still use the product. The product seems like it could be great---we shall see. I actually received the motorcycle jack stand as well for a heavier bike and it arrived in a similar way, but with a partially shattered plastic wheel. 2 for 2 broken items was not my hopes for the day.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
jacqu'eau jacqu'eau
pour fond plat
malheureusement ce produit prometteur n'est pas adapté à ma moto et je pense à beaucoup car il faut un dessous de moto bien plat pour que tout cela reste stable ; demande pour retour en cours
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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