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VEVOR Interlocking Drainage Mat, 12” x 12” Modular Interlocking Cushion, 55 Pcs Splicing Drainage Mats, Non-Slip Gray PP Drainage Floor Tile and Shower Mat, for Garage, Garden, Kitchen & Outdoor

Customer Reviews for VEVOR Interlocking Drainage Mat, 12” x 12” Modular Interlocking Cushion, 55 Pcs Splicing Drainage Mats, Non-Slip Gray PP Drainage Floor Tile and Shower Mat, for Garage, Garden, Kitchen & Outdoor

Light Gray 55 PCS

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285 reviews
JF JF
Mr
Light Gray 40 PCS
I ordered 8 boxes of 40 tiles (4 black & 4 grey). I received the black tiles, but never received the grey tiles. Vevor refused to send me another 4 boxes of grey tiles, even though they had them in stock, instead they decided to reimburse me. I have no use for the black tiles if I do not have the grey tiles. Now I am sitting with 160 black tiles that are of no use to me. I would never do business with Vevor again.
1 people found this helpful
Customer Service Reply: "Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again. "
JF JF
Mr
Black 40 PCS
I ordered 8 boxes of 40 tiles (4 black & 4 grey). I received the black tiles, but never received the grey tiles. Vevor refused to send me another 4 boxes of grey tiles, even though they had them in stock, instead they decided to reimburse me. I have no use for the black tiles if I do not have the grey tiles. Now I am sitting with 160 black tiles that are of no use to me. I would never do business with Vevor again.
0 people found this helpful
Customer Service Reply: "Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again. "
Daniel Daniel
They will start breaking apart after 2 months
Light Gray 50 PCS
Do not buy it after 2 months it’s start breaking apart , they twist so much , I will recomendó you to you sold ones
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Javaris stewart Javaris stewart
Shop tiles
Black 50 PCS
Very disappointed never received my package contacted customer service several times and the issue still haven’t been resolved
0 people found this helpful
Customer Service Reply: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
William Hoffman William Hoffman
Mr
Light Gray 50 PCS
I never recieved this order. Lost somewhere in your Vevor world. I have tried to contact the company many times to tell them so. Keep getting a stock answer to wait a day or two more. Its obvious Vevor uses an offsite company for customer support. Maybe I should call it Customer lack of support. This shipment never got to Ontrac. I reordered more gray tile to wee if that one gets to me. Will sort it out later. I do have all my orders for the black tiles.
0 people found this helpful
Customer Service Reply: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on resolving your concerns and are focused on finding a solution that works for you. Please keep checking your ticket and email for regular progress updates. If you need further help or have more queries, don’t hesitate to contact us.

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