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VEVOR Metal Raised Garden Bed, 6 x 3 x 2 ft Outdoor Galvanized Planter Box, with Open Bottom, Large Planter Raised Bed for Gardening Vegetables, Flowers, Herbs, and Succulent Plants, Dark Gray

Customer Reviews for VEVOR Metal Raised Garden Bed, 6 x 3 x 2 ft Outdoor Galvanized Planter Box, with Open Bottom, Large Planter Raised Bed for Gardening Vegetables, Flowers, Herbs, and Succulent Plants, Dark Gray

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Rose Rose
Ms
I am unable to assemble my purchase from VEVOR as it is missing 12 pieces of hardware that they are yet to send me after almost 2 months of my purchase's arrival. Their customer service system is absolutely ridiculous as all they do is make excuses for the delay and apologize.
3 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Mehran Mehran
Mr
I bought 7 of these garden beds. I was not happy with the quality. I sent a request to return them for refund. Vevor offered me to keep them and do a partial refund. It has been over 3 months that I am chasing them for the refund. Customer service takes 5 days to respond, they seem to be very nice but they do not stand to what they claim. They have left me no choice to do the following: -Write this review -Contact BC consumer office -contact my credit card company to get the credit with the evidence that I have from Vevor.
5 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
IrishTouchTuning IrishTouchTuning
Late no help not even with insurance
Shipping was late by 4 days insurance did nothing neither did any of your company employees. They said they would contact me to tell me what was going on with my order and they never did until after I received my order so they can close their case. Honestly I wouldn’t recommend buying from your company this product was for a client and because of your late delivery I lost money good luck to anyone who buys from here.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Terrance Mitchell Terrance Mitchell
Raised bed
The only downside is that it takes a while to put together. It's like an hour or more you'll never get back.to many pieces
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
MALIBUDUDE MALIBUDUDE
Fair product for the price but arrived with some damage
The planters look great once assembled and appear to be the quality I expected for the price. Unfortunately, several panels arrived scratched and damaged. I contacted customer support to resolve the issue, but they would not replace the damaged panels. After some back-and-forth, they offered a partial refund. It wasn’t worth the additional effort to continue pursuing, so I accepted the credit and moved on.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Al Al
Owner
Raised garden beds are too thin to hold dirt properly (I only filled top half with dirt, bottom half with straw and shredded cardboard.. sides bulging out, the screw heads are pulling through their holes. I had. Hoped for better quality but it’s vevor so left disappointed again.. I will likely have to reinforce the joints . Not recommending this product at all in the large 4 x 8 ft bed… might be ok in the 2 ft width , less weight etc… I bought 4 , should have started with one.., Now have a potential serious problem if the seems open up completely…
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jean-luc jean-luc
Monsieur
produit conforme a la description
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Nolan Nolan
Missing wing nuts
Looks ok but came with more screws than wing nuts…. Couldn’t finish building it without going to buy more bolts and wing nuts
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Adrian Kreis Adrian Kreis
Mr
The shell quality is okay but the braces did not fit at all and are useless.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Carl Miiller Carl Miiller
Mr.
The finished product looks fine but a thin plastic coating needed to be peeled off each sheet of metal which took a lot of time. I also felt the metal was too thin to support a full box of dirt so I ended up building wood boxes to fit inside. But it looks OK ow that it’s all done.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!

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