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VEVOR Mechanical Keyless Entry Door Lock, 14 Key Mechanical Door Lock, Mechanical Keypad Door Lock with Adjustable Thumb Knob, Single-Side Zinc Alloy Waterproof Keyless Gate Lock, for Home Office

Customer Reviews for VEVOR Mechanical Keyless Entry Door Lock, 14 Key Mechanical Door Lock, Mechanical Keypad Door Lock with Adjustable Thumb Knob, Single-Side Zinc Alloy Waterproof Keyless Gate Lock, for Home Office

Single-Sided Keypad Silver Knob Handle + Surface Mount

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Manny Manny
iBooks good but don’t think it could last.
I recently bought 2 for each side of the house but for the way my gates are build does not work. Quality it’s okay don’t think it would last longer the. A year with the Florida weather. So I returned both
0 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Angela de Weger Angela de Weger
Broke within a few months
Single-Sided Keypad Silver Knob Handle + Surface Mount
This lock broke within a few months. The challenge then became how to remove it. This can only be done from the inside. I had the lock on a door that is at a height with no other access. I had to climb across a very narrow ledge to break into a window. Not a great design, and quite cheaply made.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Hans Hans
Nicht so leicht zu montieren
Double-Sided Keypad Black
Das Türzahlenschloss ist etwas mikrig ausgeführt,...nicht so leicht zu montieren. Die Vierkantbolzen sind zu kurz, habe mir längere im Baumarkt besorgt.
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Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Aleshia Aleshia
Locks malfunctioning
Double-Sided Keypad Black
I bought these looks for my 6 year old son with non verbal autism who is a major flight risk. The locks worked great and are the only thing that keeps him safe but I would love to be able to have them replaced since it has not even been 1 year.
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Konstantin Konstantin
Installation is the pain
Single-Sided Keypad Black Lever Handle + Mortise Mount
Wasted 2 hours on installing this thing. Definitely need to make installation user friendly. Very outdated approach to the mechanics, it’s 2025.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle caused. For additional support, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will resolve them quickly. We appreciate your understanding.
Colin Colin
Good but not great
Single-Sided Keypad Black Knob Handle + Surface Mount
Installation is not easy because of the flat bar for actuating the lock. The instructions are sorely lacking in this regard. One end of the bar has two "dimples" which must go into the combination side of the lock. There are 2 different lengths provide. I found that neither one worked for a 3.5" install and the longer one had to be cut. I cut it too short and did not have a working one because I inserted it the wrong way around. I ordered a replacement unit rather than try to get the part from tech support. Good thing I did too because the original one would not stay open fully, but "rebounded" about .5 inch not allowing the gate to close fully. However once I replaced the combo side3 of the lock with the new unit, it worked. I also rebuild my gate with 2x6s laid with the 1.5" side to mount the lock so that was room for the mechanism without having to add a block.
3 people found this helpful
Pamela Wilson Pamela Wilson
Mrs
My husband has dementia and wanders so I needed a way to lock the door from the inside that had a code, not a key. This lock worked well at first, although the placement of the handle makes it difficult to put in the code and open. It is vertical, in front of the key pad making it difficult to use. It worked well for about a month. One night I went to open it and one of the keys was jammed and I could not unlock it. I tried everything I could but finally had to remove the lock completely, which left a hole in the door. I spend the next 3 hours trying to install another lock. I don't usually give bad reviews. I grew up with the "if you can't say something nice, don't say anything at all" motto, but I think a lock than fails is dangerous. I thought a mechanical lock would be safer than electronic, but not this time. Sorry to be so negative.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Saubion Saubion
Serrure
Single-Sided Keypad Silver Knob Handle + Surface Mount
Bonjour. À ce jour, ma serrure je ne peux toujours pas mettre le code. Il y a vraiment un problème dans le mécanisme malgré les tutos que vous m'avez envoyés et que certains je ne peux pas lire. J'ai fait tout ce que vous avez demandé. Impossible de faire fonctionner le mécanisme. À ce jour, je désire le remboursement. Cordialement fred
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Phil Phil
mr
Double-Sided Keypad Black
Purchased these a little over 12 months ago, coatings coming off, one handle has fallen off rendering them unusable, these i installed on front exterior gate as security, unfortunate as would do the job if bit more robust and lasted longer for the price
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Robert Robert
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Single-Sided Keypad Silver Knob Handle + Surface Mount
Vevor deducts VAT and I have to pay VAT at pickup. Please reimburse VAT
0 people found this helpful
Customer Service Reply: We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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