Customer Reviews for VEVOR Mechanical Keyless Entry Door Lock, 14 Key Mechanical Door Lock, Mechanical Keypad Door Lock with Adjustable Thumb Knob, Single-Side Zinc Alloy Waterproof Keyless Gate Lock, for Home Office

Je sais pas si c'est moi mais quand je lai installer, si je serre trop les visse qui assemble la pogné elle vient dure a tourner et la clanche ne veut pas ressortir alors j'ai abandonné et remis ma vieille.

I spent 1 hour adjusting the fitment then it won't lock. I used the second set to finally install it. My tenant claims it was too complicated and didn't always work. I removed it replace with original and put it back in the box through it in the corner make it up as a lesson and a loss

No me llegó completo los accesorios de instalación

I still have it somewhere < it came with missing parts < I called and they give me a lot of excuses for return, bad customer service

Returns with Vevor is impossible. They run you around in circles. You have been warned.

I had a lot of hope for this lock since it had all the features I wanted. Unfortunately there is a design flaw that ultimately led me to return the product. The hole (on the back) where you turn the lock handle direction is small and if you use a common screwdriver bit it damages the ridges used by the flat bar. I cannot find such narrow bit that would work. This seems like a specialized tool that vevor should provide, or redesign the hole. More troubling though is the endless back and forth with the support team who promised me that 'engineering' would research and get back to me. Twice I had to contact support to find out a status. 'Engineering' never provided any response. Support didn't want to provide me a refund. Eventually I just sent the product back and asked my bank to refund me on my credit card. Cost me $20 to send it back since it was a bit heavy. Vevor did not reimburse. Sorry, this is way too much trouble for me to with this merchant in the future.

This entryway pushbutton lock system works pretty good after its installed, but the assembly was nerve wrecking! The two screws that secure the two halfs together on the door are all but impossible to start and screw in. It took me one hour of sweat and cuss words to finally get it together!!!! Not for the faint at heart

The directions aren't real explanatory on how to change the passcode I had to Google it online to figure out how to change the passcode The directions in the manual suck

Two issues: (1) the lock is not tall enough to cover a pre-existing deadbolt hole. In fact, you'll need to bore a hole thru door just at the bottom of the deadbolt area. You won't be able to use a deadbolt because the lock (height) covers a portion of the deadbolt hole. (2) All locks are keyed differently. I ordered 5 locks and no two locks have same key. So I have a couple of key rings with five keys on them (each key must be labeled for its door). The locks are mechanically sound. I've been using them for a few weeks and other than the above mentioned issues, I feel they are a good value for the price.

Okay fro the price but not as good of quality as one from a lock smith