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VEVOR Manual Sausage Stuffer, 7 L / 15 LBS Vertical Sausage Machine, Dual-Speed Meat Stuffer, Made of Food-Grade 304 Stainless Steel, Includes 5 Stuffing Tubes, for Home Kitchen Restaurant Commercial

Customer Reviews for VEVOR Manual Sausage Stuffer, 7 L / 15 LBS Vertical Sausage Machine, Dual-Speed Meat Stuffer, Made of Food-Grade 304 Stainless Steel, Includes 5 Stuffing Tubes, for Home Kitchen Restaurant Commercial

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Jake Jake
30lb stuffer
DO NOT BUY. First use the gears anti slip mechanism is failing. I have metal shavings falling out of the gear box. Have been getting one response per day from vevor about trying to get it warrantied or replaced or refunded. They are awful to deal with customer service wise. They want me to take it apart and send pics. Will NOT buy again. Spend your money on something quality.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Jose Soler Jose Soler
Embutidora manual 15 l
Buenas tardes! La embutidora manual 15 l que pedí me ha llegado defectuosa.El eje de cremallera está desplazado, al usarla iba muy dura, hasta tal punto de no funcionar. Quisiera saber cómo devolverla o que me la cambien por otra igual que funcione.
0 people found this helpful
Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Ha Ha
Ms
3L Table-clamp
Sr I havent my item yet
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Rzeznik Rzeznik
5 lb sausage stuffer
2L Manual upright
This product is garbage I want a refund! Not sturdy and meat comes out of the top plate. The plate doesn’t seal properly! Garbage I wouldn’t recommend.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ficurrio Ficurrio
75326
3L Table-clamp
Terrible experience. The package was missing the tubes, which makes it effectively seless. A lot of bla, bla from vevor to end up offering me 24 $ refund for me to find the accessories myself. Very dissapointing.
1 people found this helpful
Customer Service Reply: "Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again. "
Lukasz Lukasz
Piatyszek
I have a question, I ordered a sausage stuffer from you quite a while ago and it hasn't arrived yet, I've been waiting for a while and my patience is running out.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Alfredo González Alfredo González
Pésimo servicio
Nunca contestas, no me devolvieron el dinero de la compra que me llego y ya hasta aparece que me llegó pésimo servicio
0 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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CF CF
I returned this and never got refunded
3L Table-clamp
What it says up there
0 people found this helpful
Customer Service Reply: Hello, thank you for sharing your experience. We will immediately verify the issue you reported, and once we have any updates, we will contact you via ticket or email until the issue is resolved. We sincerely apologize for the inconvenience this has caused you.
David pohanka David pohanka
Wish I could return this
The overall service from vevor wasn’t terrible. They sent new parts promptly. The original plunger disc it came with was raw material. They sent a new one with new seal. But the stuffer it self is garbage. It is impossible to crank. You need to put all your weight into it to try and turn it. Even greasing the seal and canister it doesn’t help. I will be selling this before next season and getting a real stuffer (omcan tre spade). Unless they are willing to let me return it for my money back.
1 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Trump Trump
President
Push plate is made of aluminum. it was mentioned that all pieces in contact with food were stainless which is not true.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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