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VEVOR Manual Pole Saw, 1.5-6.1 m Extendable Tree Pruner, Sharp Steel Blade for High Branches Trimming, with Lightweight Aluminum Alloy Handle and a Chenille Brush, for Pruning Palms and Shrubs

Customer Reviews for VEVOR Manual Pole Saw, 1.5-6.1 m Extendable Tree Pruner, Sharp Steel Blade for High Branches Trimming, with Lightweight Aluminum Alloy Handle and a Chenille Brush, for Pruning Palms and Shrubs

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Customer Reviews

4 Out of 5
Based on 997 reviews
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971 reviews
jtcashone jtcashone
You may not get everything advertised that come with it.
8 m-Double Hook Saw + Spare Saw Blade + Scissors
I bought because neighbor bought one I gave price as his but didn’t extra blade and the bolt attach the pole adapter I guess miss and hit what comes with it.
0 people found this helpful
Customer Service Reply: Dear valued customer, We are sorry to hear that an item was missing from your order. We understand how disappointing this can be.We’ll create a ticket and our customer support team will get in touch with you soon to investigate the issue and arrange the appropriate resolution via email. Please check your inbox promptly for our messages.
rcarrerou rcarrerou
Know your limits!
8 m-Double Hook Saw + Spare Saw Blade + Scissors
Great for young strong person, i can only handle a few additions. It works great but for me the 20 feet it’s too heavy, but it’s ok!
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
HILARIO MARTINEZ HILARIO MARTINEZ
Mr
8 m-Double Hook Saw + Spare Saw Blade + Scissors
The fiberglass bars are not good there wasn't a coating to keep fiberglass from cutting up your hands
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We’re sorry to hear that our product did not meet your expectations, and we understand how frustrating this can be. Your safety and satisfaction are very important to us. What you’ve described is not the level of safety and quality we aim to provide, and we take your concerns seriously. We have created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They will review your concerns, keep you updated throughout the process, and work with you toward an appropriate resolution. Please check your inbox regularly for our messages so we can assist you as promptly as possible.
Loris Bagnara Loris Bagnara
cut of blade needs to be thicker
8 m-Double Hook Saw + Spare Saw Blade + Scissors
the pole structure is good but the end cutting blade needs to be thicker. When you are using the saw with 4 or 5 extensions the thickness of the blade is to thin and bows to easily which makes it hard to cut.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Mike Mike
Ehhh it is ok
8 m-Double Hook Saw + Spare Saw Blade + Scissors
A little disappointed only extended it about half way and it gets pretty flexible. Works great when shorter
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
brad.fisher brad.fisher
Poor quality saw and did not honor gurantee
8 m-Double Hook Saw + Spare Saw Blade
Poor quality saw and did not honor gurantee 1
Poor quality and terrible experience with customer service. It's been 60 days and my issue is still not resolved.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
zepa zepa
Unsafe Pole saw
8 m-Double Hook Saw + Spare Saw Blade + Scissors
Unsafe Pole saw 2 Unsafe Pole saw 2
The locking pin fails to align with the designated retention hole. Because the button does not fully deploy to lock the extension shafts together, operating the pole saw overhead presents a severe safety hazard.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Garry Allen Garry Allen
Tree pruner
8 m-Double Hook Saw + Spare Saw Blade
Cheap and nasty not for Australian conditions
1 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
gomezsra gomezsra
Not easy to use
8 m-Double Hook Saw + Spare Saw Blade + Scissors
Unable to lift, heavy. You made it sound like it was easy peazy to lift, control n cut
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
knx55 knx55
heavy and hard to control at 27ft
8 m-Double Hook Saw + Spare Saw Blade + Scissors
Hello, I am very disappointed in the pole saw. When connecting all the sections to get to 27ft, the pole is heavy, hard to control and bends quite a bit. I wish I had not purchased the saw. I would like to return it, if possible. Kevin
2 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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