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VEVOR Manual Pole Saw, 1.5-6.1 m Extendable Tree Pruner, Sharp Steel Blade for High Branches Trimming, with Lightweight Aluminum Alloy Handle and a Chenille Brush, for Pruning Palms and Shrubs

Customer Reviews for VEVOR Manual Pole Saw, 1.5-6.1 m Extendable Tree Pruner, Sharp Steel Blade for High Branches Trimming, with Lightweight Aluminum Alloy Handle and a Chenille Brush, for Pruning Palms and Shrubs

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Customer Reviews

4 Out of 5
Based on 997 reviews
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Itchy Itchy
Regrets for days
8 m-Double Hook Saw + Spare Saw Blade + Scissors
Don't buy this unless you enjoy having your hands coated in fibreglass. Don't bother complaining about it - "wipe it with a rag" is the response you will get. Purchasing this has left me with very little confidence in Vevor's products and alleged warranties.
1 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Stef Stef
Mr
8 m-Double Hook Saw + Spare Saw Blade
The item has not been delivered. Please proceed with the refund!
0 people found this helpful
Customer Service Reply: We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Joakim Eklund Joakim Eklund
Mr
8 m-Double Hook Saw + Spare Saw Blade + Scissors
Helt värdelös grej.. För det första är det så tungt att det knappt går att få upp den i luften när den är fullt monterad, vill man tex sätta på en fällsax som vi skulle göra så funkar det inte alls. Man måste skruva ihop varje del. Vi kunde lyfta 3 delar ihop med fällsaxen på sedan fick en lyfta upp en skruva i nästa del.. Rekomenderas inte till någonting alls tyvärr..
0 people found this helpful
Customer Service Reply: Vi ber uppriktigt om ursäkt för de besvär som vår produkt orsakat. Vi förstår fullt ut den frustration som kan uppstå om det uppstår ett fel under användning. Vi strävar efter att åtgärda detta ärende snabbt. Vi kommer att ge dig en uppdatering om ditt problem via e-post. Var vänlig och kontrollera din inkorg för ytterligare korrespondens.
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Edwin Edwin
Homeowner
8 m-Double Hook Saw + Spare Saw Blade + Scissors
Blade broke off on first day of use. Asked Vevor for refund immediately and got nowhere.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
PkinWI PkinWI
Don’t waste your money!
8 m-Double Hook Saw + Spare Saw Blade + Scissors
What a piece of junk! Was not complete, missing parts, missing a saw blade and missing cutter blade on pull trimmer! Vevor customer service is terrible, was not able to get parts, never offered to send replacement. Never offered me to return. Finally was able together a refund. Still looking for a good pole saw!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Cheryl Hill Cheryl Hill
Xxx
8 m-Double Hook Saw + Spare Saw Blade + Scissors
I Ordered this twice but never received it. Both times they said the address was wrong but it wasn’t. I was Refunded after I reached out to them. Very frustrating.
0 people found this helpful
Customer Service Reply: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
jennifer Parker jennifer Parker
Manual Pole Saw. Extendable.
8 m-Double Hook Saw + Spare Saw Blade + Scissors
Way to heavy to use the full length. Dangerous. Disappointed that I can't use it for its intended purpose.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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