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VEVOR Live Animal Cage Trap, 50" x 20" x 26" Humane Cat Trap Galvanized Iron, Folding Animal Trap with Handle for Stray Dogs, Armadillos, Raccoons, Marmots, Foxes

Customer Reviews for VEVOR Live Animal Cage Trap, 50" x 20" x 26" Humane Cat Trap Galvanized Iron, Folding Animal Trap with Handle for Stray Dogs, Armadillos, Raccoons, Marmots, Foxes

1270x508x660 mm

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41 reviews
critter trapper critter trapper
large humane trap
1270x508x660 mm
Item was assembled but there is a manufacturing defect. The frame holding the door is bent on one side and the door does not close properly. One side has enough clearance and closes, the bent side hits the cage frame and does not latch. This trap was intended for an unusual situation, so I am keeping it in reserve. It might not work, intended animal is not among those listed.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
jeffry seiter jeffry seiter
Animal trap
1270x508x660 mm
Raccoons keep getting out too big a gap between the door and a cage not real happy with it should have much smaller one kind of wasted my money
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has created. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will assist promptly. Thank you for your patience.
SMITTY SMITTY
VEVOR LIVE TRAP
1270x508x660 mm
THE DOOR WOULD NOT CLOSE & LATCH, SUCH AN EASY THING TO CHECK. BUT, NO IT WOULDN'T LATCH. HAD TO BEND THE DOOR TO GET IT TO LATCH & ADJUST THE RELEASE, SO IT WOULD DROP THE DOOR. NOT INSPECTED VERY WELL!
2 people found this helpful
Customer Service Reply: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
Faith Faith
Arrived damaged
1270x508x660 mm
Worthless customer service.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Jon Bartell Jon Bartell
Homesteader
1270x508x660 mm
qualtiy product damaged in shipping because it was poorly packaged and in process of delivering, driver hand truck broke through box and bent door side of trap, was able to make it work but was very discouraged they were not more careful in boxing such a neat trap.. with proper bait have still been able to use and catch critters after my chickens
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jeffswayhomelostdogrescueteam Jeffswayhomelostdogrescueteam
President
1270x508x660 mm
All 3 had issues but this one unusable so off to scrap yard
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Ted Ailstock Ted Ailstock
Poor design
1270x508x660 mm
This is not well designed very poor quality and customer support is just as poor.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Ronald Lafontaine Ronald Lafontaine
Home owner
1270x508x660 mm
Don’t waste your money! Total piece of crap! Trip lever doesn’t work, door locks don’t work and door catch was broken!
1 people found this helpful
Joetta Jakobeit Joetta Jakobeit
Mrs
1270x508x660 mm
The trap doesn’t work. The trip panel inside goes down but does not trigger cage door. Would not recommend.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Mike Mike
Poor Quality
1270x508x660 mm
Arrived all bent up from factory, so much that the doors did not open or close without prying. Company would not take product back or replace, they directed me to links of videos on how you can repair their products so you can actually use them. After a week of back and forth Emails they finally offered a partial credit.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.

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