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VEVOR Live Animal Cage Trap, 61 x 20.3 x 20.3 cm Humane Cat Trap Galvanized Iron, Folding Animal Trap with Handle for Rabbits, Stray Cats, Squirrels, Raccoons, Groundhogs and Opossums

Customer Reviews for VEVOR Live Animal Cage Trap, 61 x 20.3 x 20.3 cm Humane Cat Trap Galvanized Iron, Folding Animal Trap with Handle for Rabbits, Stray Cats, Squirrels, Raccoons, Groundhogs and Opossums

610x203x203 mm

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Jon Bartell Jon Bartell
Homesteader
1270x508x660 mm
qualtiy product damaged in shipping because it was poorly packaged and in process of delivering, driver hand truck broke through box and bent door side of trap, was able to make it work but was very discouraged they were not more careful in boxing such a neat trap.. with proper bait have still been able to use and catch critters after my chickens
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Leo Leo
Mr
1067x406x457 mm
This item is to small for foxes as advertised The foxes escaped the distance from the trigger to the door is to short for foxes The door dropped on there backs or tail and can’t close allowing the fox to back out with the bait Happened four times Would return but out of time
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
MAYMOUN MAYMOUN
Honteux
1067x406x457 mm
Je n’ai jamais reçu ma commande expédiée le le 25 novembre et vous me demandez un avis !!!
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Jeffswayhomelostdogrescueteam Jeffswayhomelostdogrescueteam
President
1270x508x660 mm
All 3 had issues but this one unusable so off to scrap yard
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Ted Ailstock Ted Ailstock
Poor design
1270x508x660 mm
This is not well designed very poor quality and customer support is just as poor.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Ronald Lafontaine Ronald Lafontaine
Home owner
1270x508x660 mm
Don’t waste your money! Total piece of crap! Trip lever doesn’t work, door locks don’t work and door catch was broken!
1 people found this helpful
Joetta Jakobeit Joetta Jakobeit
Mrs
1270x508x660 mm
The trap doesn’t work. The trip panel inside goes down but does not trigger cage door. Would not recommend.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Mike Mike
Poor Quality
1270x508x660 mm
Arrived all bent up from factory, so much that the doors did not open or close without prying. Company would not take product back or replace, they directed me to links of videos on how you can repair their products so you can actually use them. After a week of back and forth Emails they finally offered a partial credit.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.
Amy Amy
Animal Cages
1067x406x457 mm
This particular animal traps aren’t made of the best quality and don’t function 90% of the time. Smaller animals are able to come in without being trapped and larger animals don’t set off the trigger. Disappointed in the quality.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more support, check our "Contact Us" page online, in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will work quickly to resolve them. We appreciate your understanding.
James R Madsen James R Madsen
Owner
1270x508x660 mm
Upon receiving this via delivery, the cage was bent and had to open the box and rebend the area just above the closing door on it. It is still not right amd still bent as I cannot get it straight. Because of this, the door has been shifted and locks down hard and sometime not at all. So I have tried catching animals and bought it for a fox that keeps killing my chickens. Something is tripping the door but because it's bent, whatever get in the trap pushes it's way out because the spring loaded catches don't catch. I took pictures with my phone but they won't upload here on this as it says the phone camera did not take the right size photos so can email them to you if you would do something about it. Not happy with this one but have been happy with other things I have ordered thru my business account. Seems like poor qualility for this one. 😕
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.

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