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VEVOR Kayak Cart, 158.8 kg Load Capacity, Kayak Trolley with 30.5 cm Inflatable PU Tires & 2 Straps, Assembles & Disassembles Within Seconds, Paddle Board Trolley for Carrying Kayaks and Canoes

Customer Reviews for VEVOR Kayak Cart, 158.8 kg Load Capacity, Kayak Trolley with 30.5 cm Inflatable PU Tires & 2 Straps, Assembles & Disassembles Within Seconds, Paddle Board Trolley for Carrying Kayaks and Canoes

17.02–43.94 cm

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Patrick Dupré Patrick Dupré
wheel not rated to 350lbs for sure
17.02–43.94 cm
Not close to the advertised rating. wheel became oval after first use with 100lbs.Properly inflated with the enclosed ring to prevent overfinflating. Now it useless
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Rempel Rempel
Herr
17.02–43.94 cm
Nach einem Tag in der Sonne, sind die Räder eiförmig geworden.
2 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Hasle Hasle
Roue ballon HS
17.02–43.94 cm
La notice indique ne pas utiliser 12 pouces en utilisant le gabarit ce qui correspond à 0,5 bar. Sur le pneu il est indiqué de ne pas dépasser 0,2 bar. J'ai donc respecté la notice et le pneu s'est déformé. La remorque fait des mouvements de va-et-vient c'est inutilisable. Une utilisation et 1 pneu HS.
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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JD JD
Kayak Cart is OK but Customer Service is DEFICIENT
17.02–43.94 cm
Kayak Cart is OK but Customer Service is DEFICIENT 2 Kayak Cart is OK but Customer Service is DEFICIENT 2
I ordered this Kayak Cart and for the most part, the product is decent for what it is. My problem with my cart is one of the wheels in the package is warped. This means it doesn't insert into the axle rod properly (see photos attached. The orange centre hub of the wheel you can see is not straight). The second wheel is fine and turns smoothly on the axle. So I thought I would just contact customer service and maybe we could arrange a replacement wheel. Well, I submitted the first ticket under product support, waited over 48 hours and still no reply. I submitted a second ticket under the returns/refunds window and waited over 24 hours and no reply either. Well, that's the last time I'm ordering from Vevor.ca
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Lammens Lammens
Madame
17.02–43.94 cm
Madame  1 Madame  1
Les 2 pneus, gonflés selon les recommandations, se sont déformés. L'axe n'est plus centré, le chariot est inutilisable. Produit de très mauvaise qualité.
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Graeme Graeme
Mr
17.02–43.94 cm
Unfortunately the tyre valve pushed thru into the tyre when inflating and the other wheel didn't fit smoothly onto the axle. Other than the tyres not been able to be used the frame itself iw good
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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