Customer Reviews for VEVOR Ivy Privacy Fence, 990 x 2490 mm Artificial Green Wall Screen, Greenery Ivy Fence with Mesh Cloth Backing and Strengthened Joint, Faux Hedges Vine Leaf Decoration for Outdoor Garden, Yard
39 x 98 in Dark Green Backcloth
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Gary Hagan VEVOR Ivy Privacy Fence
59 x 158 in Dark Green Backcloth
Nice idea but not full privacy. You can absolutely see thru it. Will not working full privacy is needed.
0 people found this helpful
Kait The width of this fence is falsely advertised.
39 x 198 in Dark Green Backcloth
We received a fence measuring approximately 165 inches, despite the product being clearly advertised as 198 inches. I contacted customer service to resolve the discrepancy. While they did respond promptly, their reply suggested that the issue was likely due to an error in our measurement method and advised us to “pull the product taut” and measure again.
To clarify: this is not a minor variance. The difference is substantial (over 30 inches / ~80 cm), and the product is not elastic in any way that would account for such a gap. Suggesting otherwise feels dismissive rather than solution-oriented.
I would have appreciated a more constructive response or acknowledgment of the discrepancy. Based on this experience, I cannot recommend this product, and I would encourage others to be cautious when purchasing from this company, given concerns around product accuracy and customer support.
4 people found this helpful
Michael A. Gardner Never Received Paid in Full Order
39 x 198 in Dark Green Backcloth
The poor rating because we never received our order. Their delivery company OnTrac did not bring our package to our front door or even our front porch but rather left our package at the street according to their photo. OnTrac dies not have a telephone number that I could find and there e-mail customer service is horrible. OnTrac told us to deal either the shipper, Velor, but Velor would not help us. Again — We never received our order!
0 people found this helpful
Mrs H Poor quality, terrible refund process
59 x 118 in Dark Green Backcloth
The product is not made according to the brand's normal high quality standards. The stitching is clumsy and will not withstand strong winds. The leaves come off too easily.
I tried to return the product on the day I received it and was told I can't return it and that they will only refund less than 10% of the original cost.
Do not recommend this at all
0 people found this helpful
Doron Do not buy this one buy the one with the mesh backing
96 x 72 in No Backcloth
I bought two rolls of the icy with the mesh backing amazing product so far. Bought this one with out it by accident. Horrible stuff, see through and during installation the leaves kept falling off. It will do the trick but it really isn’t very good buy the one with the mesh backing
0 people found this helpful
