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VEVOR Towable Tube for Boating, 1-2 Riders Inflatable Towable Tubes with Deck Seats and Backrest, 340 lbs Water Sport Tube for Boat to Pull, Full Nylon Cover, EVA Grab Handles and Speed Safety Valve

Customer Reviews for VEVOR Towable Tube for Boating, 1-2 Riders Inflatable Towable Tubes with Deck Seats and Backrest, 340 lbs Water Sport Tube for Boat to Pull, Full Nylon Cover, EVA Grab Handles and Speed Safety Valve

2 People Sofa - D-Type
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Customer Reviews

4 Out of 5
Based on 82 reviews
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33 Reviews
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33 reviews
ahiland82 ahiland82
Disappointment
2 People Sofa - D-Type
Looked great out of box aired it up put it on water performance was poor. Didn't hold air. We bought it less than 30 days ago. Took it to our lake trip. Extreme disappointment. I am working with vevor to get a replacement but have not had time to get it aired back up and submerged in a body of water to send a video and pictures. This is a pain in the but. Hopefully we just have a malfunction tube because it looks built great but the return side is getting difficult
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Jayme Anderson Jayme Anderson
Customer
2 People Sofa - D-Type
Seem came apart after one use, won’t hold air.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Michael Ward Michael Ward
Mr
2 People Sofa - D-Type
Mr 1
These are absolutely terrible quality. I have tried to return due to them not holding air and they agreed to send one replacement plug.. the plug was missing the one way valve but that’s not the reason why 2 of them weren’t holding air. Even if these held air and the plug wasn’t broke.. these are complete junk. Don’t waste your money. Vevor also is not letting me return them. I filed a complain after only 3 weeks and still no resolution.
1 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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