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VEVOR Inflatable Tents for Camping, 8-12 Person Easy Setup Blow up Tent with Hand Pump, 4 Season Luxury Glamping Tent with 2 Skylights, Canopy, Stove Jack, 2 Doors & Mesh Windows (Include Storage Bag)

Customer Reviews for VEVOR Inflatable Tents for Camping, 8-12 Person Easy Setup Blow up Tent with Hand Pump, 4 Season Luxury Glamping Tent with 2 Skylights, Canopy, Stove Jack, 2 Doors & Mesh Windows (Include Storage Bag)

8-12 Person With 2 Skylights 4.8x3.6x2.2 m
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Customer Reviews

4 Out of 5
Based on 253 reviews
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245 Reviews
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245 reviews
Claudia Claudia
Never Got The Tent!
8-12 Person With 2 Skylights 4.8x3.6x2.2 m
Waited since November. Never received it. Best as I can tell it never shipped. Won't order again.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Nesha Nesha
Leak at the beam on first try
4-6 Person 3x3.1m
Leak at the beam on first try 1
I finally got around to pumping up my inflatable tent, and as soon as I did that, I noticed there is a leak at the sea on the inside for this tent. I am under a 12 month warranty and since I tried to reach out for a solution, they said that it is not a serious problem and only offered $35 to fix it. Please be cautious when ordering this type of tent and dealing with this company this is the second time I had an issue with a with a different product and they did not want to honor their warranty. The warranty means nothing if they do not respond or fix the problem.
6 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Lamis Lamis
Very bad after sales support
3-5 Person With Canopy 3x2x2 m
I asked for a return of the tent more than a week ago, but the support keeps sending automated emails of we will check and come back to you within 48 h. But obviously they dont. Now I cant return the 1K + tent its a scam!
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
David David
Diaz
4-6 Person 3x3.1m
I never received anything.I also had asked for a store credit to get another tent
0 people found this helpful
David David
Mr
3-5 Person 3x2x2 m
Worst item i ever bought. Wouldn’t hold air from day 1 and all they wanted to do was send me a patch kit. What a joke.
2 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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