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VEVOR Inflatable Tents for Camping, 5-8 Person Easy Setup Blow up Tent with Hand Pump, Luxury Glamping Tent with 2 Skylights, Canopy, Stove Jack 2 Doors & Mesh Windows (Storage Bag Included)

Customer Reviews for VEVOR Inflatable Tents for Camping, 5-8 Person Easy Setup Blow up Tent with Hand Pump, Luxury Glamping Tent with 2 Skylights, Canopy, Stove Jack 2 Doors & Mesh Windows (Storage Bag Included)

5-8 Person With 2 Skylights 4x3x2.2 m
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Customer Reviews

4 Out of 5
Based on 253 reviews
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245 reviews
Never again Never again
VEVOR may want to package their products just a tad better
8-12 Person With 2 Skylights 4.8x3.6x2.2 m
VEVOR may want to package their products just a tad better 1 VEVOR may want to package their products just a tad better 1 VEVOR may want to package their products just a tad better 1 VEVOR may want to package their products just a tad better 1
VEVOR apparently is unable to prepare shipment all that well. In addition to that, they are a nightmare to deal with. It takes about 24 hours to answer each request, the requests they ask are ridiculous and redundant, then you pretty much go nowhere with them. I'm seeking alternative means to take care of this issue. You HAVE to see these pictures. Even then, VEVOR doesn't wish to do anything. This is an inflatable tent! I truly wish I could share the video. The photos tell the tale but don't do it as much justice as the video.
7 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Lamis Lamis
Very bad after sales support
3-5 Person With Canopy 3x2x2 m
I asked for a return of the tent more than a week ago, but the support keeps sending automated emails of we will check and come back to you within 48 h. But obviously they dont. Now I cant return the 1K + tent its a scam!
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
David David
Diaz
4-6 Person 3x3.1m
I never received anything.I also had asked for a store credit to get another tent
0 people found this helpful
Claudia Claudia
Never Got The Tent!
8-12 Person With 2 Skylights 4.8x3.6x2.2 m
Waited since November. Never received it. Best as I can tell it never shipped. Won't order again.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
David David
Mr
3-5 Person 3x2x2 m
Worst item i ever bought. Wouldn’t hold air from day 1 and all they wanted to do was send me a patch kit. What a joke.
2 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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