Customer Reviews for VEVOR Inflatable Floating Dock, 15 x 6FT Inflatable Dock Platform, Non-Slip Water Floating Dock Mat with Portable Carrying Bag & Detachable Ladder, Floating Platform Island Raft for Pool Beach Ocean
15 x 6 ft
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tinalibertella Slow leak upon receiving
15 x 6 ft
It slowly lost air from the 1st attempt with only kids (ages 4-8) playing on it in a lagoon. Then, lost more after we re-filled it and they played on it a 2nd time. The 1st reply from customer service was to patch it. I was more adamant in my response and they finally had me send it back at my expense and gave me a refund. I feel that they should have offered to pay return shipping since I contacted them within 2 weeks of receiving the item.
0 people found this helpful
Justin Mr
15 x 6 ft
Product leaked on first inflation and I've been messaging customer service for over a week. There only response is need more time, that's after they deleted the first ticket without explanation. Here we go...
0 people found this helpful
SHAIMI Très mauvaise qualité
15 x 6 ft
Au moindre tirage, les attaches d’arrachés comme du papier
0 people found this helpful
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Dock1234 Dock Disappointment
15 x 6 ft
The idea is a good one, but the dock arrived with a small hole in it. I did not realize there was a hole until I bought a pump to inflate it, put it in the water, and saw bubbles. Upon inspection there was in fact a very small pinhole next to a seam. I have been trying to contact customer service FOR THREE WEEKS. They automatically close the ticket but never contact me other than the AI email saying my ticket will automatically be closed. This is the worst customer service I have ever experienced.
1 people found this helpful
Michael Smith Mr.
15 x 6 ft
Float received with a small leak. I have used the float one time and had to add air after 3 hours of use.
1 people found this helpful
